Questions & Answers

Q: Questionwhat kind of warranty with this open box phone?

Asked 8 months ago by Robert.

• A:Answer There is a lot of option, glass protect, camera, display, a lot other thing

  Answered 2 weeks ago by MuhaiminAVerified Purchase

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Q: Question“I found this phone listed for $897 at Walmart. Could you match that price or offer a price adjustment?”

Asked 9 months ago by Soso.

• A:Answer Might be this phone is with carers

  Answered 2 weeks ago by MuhaiminAVerified Purchase

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Q: QuestionSure! Here’s a more polished version of your request: “I found this phone listed for $859 at Walmart. Could you match that price or offer a price adjustment?”

Asked 9 months ago by Anonymous.

• A:Answer No it’s an impossible, it’s can’t be that low, price, price should be a at least $950

  Answered 2 weeks ago by MuhaiminAVerified Purchase

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Q: Questionreturn policy

Asked 9 months ago by vic.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray

• A:Answer Depends on how much are store or company policy u can take, basically 2-4 months,or more.

  Answered 2 weeks ago by MuhaiminA

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Q: QuestionIs this phone compatible with the Samsung 7 series smart watch?

Asked 10 months ago by Tiffany.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet

• A:Answer Yes

  Answered 2 weeks ago by MuhaiminA

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Q: QuestionWhat store is this available in and State

Asked 10 months ago by Dgb.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Yellow

• A:Answer Durham Southpoint store which is in NC state

  Answered 1 month ago by VyshnaviP

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Q: QuestionIs Samsung S24 Ultra 256 GB Black is unlocked, brand new, unopened?. I want the unlocked phone that is brand new, unopened.

Asked 10 months ago by ABCD.

• A:Answer Hey ABCD, thank you for asking us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is being sold as a brand-new device. Feel free to reach out to Support if you have any other questions for us. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 10 months ago by Samsung

  
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Q: QuestionIs the Yellow Unlocked S24 Ultra a factory unlocked or carrier unlocked?

Asked 11 months ago by Texlander.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray

• A:Answer Yes

  Answered 11 months ago by LakhwindersVerified Purchase

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Q: QuestionIf u buy unlocked, can I use TMobile service on it

Asked 11 months ago by Sherry.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Yellow

• A:Answer Hello Sherry, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. Yes, the advertised unlocked Galaxy S24 Ultra is compatible with T-Mobile as well as AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, Ultra Mobile, US Cellular, Verizon, and Google Fi. Feel free to contact us if you think of any other questions you may have. Thank you for being a treasured Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionIs unlocked phone will the QLink hello network by T-Mobile will work or not ?

Asked 11 months ago by Usmansheikh.

• A:Answer Howdy A, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. Teh advertised unlocked Galaxy S24 Ultra is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. We recommend reaching out to QLink/T-Mobile to inquire if this device will be compatible with them. Let us know if you have any other questions for us by reaching back out. Thank you for being a valued Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionHey would this work with spectrum?

Asked 11 months ago by Tj.

• A:Answer Hey there Tj, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. Reach out if you think of any other questions. Thank you for being a valued Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: Questionare there any refurbished phones available for s24 or zfold or lower

Asked 11 months ago by cici.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet

• A:Answer Yah , it’s very hard too get an refurbished phone for those 2 model, but it can be found able in any store offering, or direct samsung offer, with low price, but hard too get refurbished.very rare

  Answered 2 weeks ago by MuhaiminA

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Q: QuestionIs this Samsung Galaxy S24 Ultra compatible with Xfinity?

Asked 11 months ago by Gold.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet

• A:Answer Aloha Gold, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have additional questions for us, do not hesitate to contact Samsung Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionCan I trade in my Xfinity mobile phone ? The site only gives option to att Verizon and unlocked.

Asked 11 months ago by Zeroday.

• A:Answer No

  Answered 11 months ago by Lakhwinders

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Q: QuestionCan this phone be used in The Bahamas?

Asked 1 year ago by Eyes.

• A:Answer Aloha Eyes, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device works well on the 5G, 4G, 4G LTE, and GSM networks. Feel free to reach out to the wireless carrier of your choosing to inquire if this device would have service in your area of travel. Thank you for being a steadfast Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionIs the Samsung s24 ultra unlocked is it a GSM

Asked 1 year ago by Shaw.

• A:Answer Howdy Shaw, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. Yes, the advertised Galaxy S24 Ultra works well on the GSM network as well as the 5G, 4G, and 4G LTE networks. Let us know if you think of any other questions for us by reaching back out at your leisure. Thank you for being a valued Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionI've never bought an unlocked phone so forgive me if this is a silly question. I should be able to use this unlocked phone with my existing Verizon account without having to pay for a plan upgrade? Thanks.

Asked 1 year ago by Anonymous.

• A:Answer One possible issue, if you are currently making payments on a phone as part of a plan or contract youre on. Not sure if theyd let you continue to make payments or make you pay the remaining balance in full. Other than that, shouldnt be an issue. This phone supports physical sim cards and so does verizon, so in that sense, activation shouldnt be an issue. Sim cards (i think) are around $30 if you dont already have one. Verizon may charge an activation fee.

  Answered 1 year ago by crustykeeb

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Q: QuestionHi. Is the Unlocked Samsung - Galaxy S24 Ultra compatible with any or all cell phone providers in Europe? Like A1

Asked 1 year ago by Pantef.

• A:Answer Hi there Pantef, thanks for taking the time to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device also works on the following wireless networks: 5G, 4G, 4G LTE, and GSM. Feel free to contact us if you have any other questions. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHI! Can I connect this Unlocked version to any carriers int the world (talking about Asia)?

Asked 1 year ago by Guest.

• A:Answer Greetings Guest, thank you for finding the unobstructed time out of your schedule to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device works well with the 5G, 4G, 4G LTE, and GSM networks. If you have any other questions for us, feel free to reach back out. Thank you for being a dedicated Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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