Questions & Answers
- Model:
- SM-S928UZKEXAA
- |
- SKU:
- 10189239
Q: QuestionCan Galaxy S 25 ultra be used in nigeria
Asked by Anonymous.
- A:Answer Hello there, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised Galaxy S24 Ultra is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device is the U.S. version. We suggest reaching out to a compatible carrier to inquire if this device would receive service while in Nigeria. Feel free to contact Support if you have any other questions for us. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionHi, Does S24 Ultra U.S. Version have two physical SIM slots and Esim?
Asked by Lingling.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
- A:Answer Yes
Answered by MuhaiminA
Q: QuestionIs it possible to use it outside the USA if I purchase unlock version? Can I send it to another country and the sim card from that country will work?
Asked by Farjana.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
- A:Answer Yes
Answered by MuhaiminA
Q: QuestionIf I buy and have you hook up with carrier, when do all my photos info etc get switched to new phone? How long does it take?
Asked by Gabby.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
- A:Answer Depends on ur internet connection, if internet slow then take time , other wise it go very fast.
Answered by MuhaiminA
Q: QuestionWill it have scratches on it?
Asked by Mky3.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Yellow
- A:Answer Hi there Mky3, thank you for taking the time to ask us your question about the Samsung Galaxy S24 Ultra. The advertised Galaxy S24 Ultra is a new device. It will be in pristine condition upon unboxing. If you have any other questions or if you would like any further assistance, please do not hesitate to reach out to Support. Thanks for being a faithful Samsung customer. - Debra
Answered by Samsung

Q: QuestionCan I use a physical Indian sim in the unlocked version of this phone? Will it work properly??
Asked by Anonymous.
- A:Answer No only e sim
Answered by MuhaiminA
Q: Questionwhat kind of warranty with this open box phone?
Asked by Robert.
- A:Answer There is a lot of option, glass protect, camera, display, a lot other thing
Answered by MuhaiminA
Q: Question“I found this phone listed for $897 at Walmart. Could you match that price or offer a price adjustment?”
Asked by Soso.
- A:Answer Might be this phone is with carers
Answered by MuhaiminA
Q: QuestionSure! Here’s a more polished version of your request: “I found this phone listed for $859 at Walmart. Could you match that price or offer a price adjustment?”
Asked by Anonymous.
- A:Answer No it’s an impossible, it’s can’t be that low, price, price should be a at least $950
Answered by MuhaiminA
Q: Questionreturn policy
Asked by vic.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
- A:Answer Depends on how much are store or company policy u can take, basically 2-4 months,or more.
Answered by MuhaiminA
Q: QuestionIs this phone compatible with the Samsung 7 series smart watch?
Asked by Tiffany.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
- A:Answer Yes
Answered by MuhaiminA
Q: QuestionWhat store is this available in and State
Asked by Dgb.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Yellow
- A:Answer Drew's street Clearwater
Answered by DionneG
Q: QuestionIs Samsung S24 Ultra 256 GB Black is unlocked, brand new, unopened?. I want the unlocked phone that is brand new, unopened.
Asked by ABCD.
- A:Answer Hey ABCD, thank you for asking us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is being sold as a brand-new device. Feel free to reach out to Support if you have any other questions for us. Thank you for being a trustworthy Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs the Yellow Unlocked S24 Ultra a factory unlocked or carrier unlocked?
Asked by Texlander.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
- A:Answer Yes
Answered by Lakhwinders
Q: QuestionIf u buy unlocked, can I use TMobile service on it
Asked by Sherry.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Yellow
- A:Answer Hello Sherry, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. Yes, the advertised unlocked Galaxy S24 Ultra is compatible with T-Mobile as well as AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, Ultra Mobile, US Cellular, Verizon, and Google Fi. Feel free to contact us if you think of any other questions you may have. Thank you for being a treasured Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs unlocked phone will the QLink hello network by T-Mobile will work or not ?
Asked by Usmansheikh.
- A:Answer Howdy A, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. Teh advertised unlocked Galaxy S24 Ultra is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. We recommend reaching out to QLink/T-Mobile to inquire if this device will be compatible with them. Let us know if you have any other questions for us by reaching back out. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionHey would this work with spectrum?
Asked by Tj.
- A:Answer Hey there Tj, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. Reach out if you think of any other questions. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: Questionare there any refurbished phones available for s24 or zfold or lower
Asked by cici.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
- A:Answer Yah , it’s very hard too get an refurbished phone for those 2 model, but it can be found able in any store offering, or direct samsung offer, with low price, but hard too get refurbished.very rare
Answered by MuhaiminA
Q: QuestionIs this Samsung Galaxy S24 Ultra compatible with Xfinity?
Asked by Gold.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
- A:Answer Aloha Gold, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have additional questions for us, do not hesitate to contact Samsung Support. Thank you for being a staunch Samsung customer. - Debra
Answered by Samsung

Q: QuestionCan I trade in my Xfinity mobile phone ? The site only gives option to att Verizon and unlocked.
Asked by Zeroday.
- A:Answer No
Answered by Lakhwinders
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