Questions & Answers

Q: QuestionIs the new Galaxy S24 a touch screen? Truly how much difference from (which I have now) the S23 Ultra and the S24 Ultra?

Asked 2 years ago by Nana.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Yellow

• A:Answer Hi there Nana60, we appreciate you reaching out to us with your question about the new Samsung Galaxy S24 Ultra. This device is absolutely a touch screen and has the S Pen in the device with additional functionality with the display. The biggest difference from the Samsung Galaxy S23 Ultra to the Galaxy S24 Ultra is the features of Galaxy AI. These features such as live translate, generative edit, and note assist along with others help streamline so many aspects of the daily life of many of our customers, and help them be more connected with the world and help customers better communicate. Thank you for being a Samsung customer. -Elizabeth

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the s24 ultra screen is aqua touch ( i mean does it respond normally with wet hands and with water drops on screen and smoothly?

Asked 1 year ago by Sherif.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet

• A:Answer I have noticed that it will do the phantom touches when the screen gets wet. I have to wipe droplets off to use it effectively. Otherwise it kinda spazzes out and thinks the water is genuine finger touches.

  Answered 3 months ago by VirginiaRVerified Purchase

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Q: QuestionFrom other answers i read, I assume this phone is a global version?

Asked 1 year ago by lmg1967.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet

• A:Answer Hey lmg1967, thank you for finding the time out of your bustling day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is a U.S. version, and it is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have additional questions, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this phone compatable to the Optimum service provider?

Asked 1 year ago by Historygal777.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet

• A:Answer Yes

  Answered 1 year ago by KareuTVerified Purchase

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Q: QuestionIs the Samsung S 24 ultra unlocked compatible with the Visibl network ?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet

• A:Answer Good day, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have additional questions for us or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for choosing Samsung! - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWill u do price match from Samsung website

Asked 1 year ago by Shiv.

• A:Answer No they dont

  Answered 1 year ago by Anonymous

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Q: QuestionHello. Can this unlocked cell phone connect to carriers in Argentina? Thank you

Asked 1 year ago by ale.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Yellow

• A:Answer Hi Ale, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device works well on the 5G, 4G, 4G LTE, and GSM wireless networks. Let us know if you have any other questions for us by reaching back out. Thanks for choosing Samsung! - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the phone have ai

Asked 1 year ago by JassithB.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Aloha Joan, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24 Ultra. That's a great question! Yes, the S24 Ultra does offer Galaxy AI. With Galaxy AI, so many new and amazing features are now available to you! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. As you may already know, Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Take a look at our YouTube channel when you have some free time. We have several short videos that highlight the features you have in this device. If you have additional questions for us, do not hesitate to contact Samsung Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: Questionwill Samsung Galaxy S24 ultra offer a Ukrainian language pack or Mandarin for the live chat?

Asked 2 years ago by Clint.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Hi there Clint, thank you for your question about the Samsung Galaxy S24 Ultra. This device currently has language packages for the following languages, Chinese (simplified), English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Thai, Vietnamese. New language packages will continue to be added in the future. Thank you for being a Samsung customer. -Elizabeth

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the unlocked version of the S24 series work outside the united States?

Asked 2 years ago by John55.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Yes, it does.

  Answered 1 year ago by Anonymous

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Q: Questioncan I get the IMEI number of the device before purchasing to be sure it's compatible with my carrier?

Asked 2 years ago by Gwangy.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Just buy it unlocked and it works with any phone company.

  Answered 1 year ago by HectorHugoRVerified Purchase

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Q: QuestionAre the US version and global version the same

Asked 1 year ago by lmg1967.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet

• A:Answer Aloha lmg1967, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24 Ultra. That's a great question! US versions of devices have been designed to meet the requirements and network standards of the United States. Global versions are designed for markets inside and outside the United States based on the model and compatible bands. Hope that helps clarify the difference between US and Global versions. If you have any other questions for us, feel free to contact Samsung Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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