Questions & Answers

Q: QuestionHas the battery lifetime been improved over the s20?

Asked 1 year ago by Docb.

• A:Answer Absolutely

  Answered 1 year ago by IsraelVerified Purchase

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Q: QuestionIf u buy unlocked, can I use TMobile service on it

Asked 1 year ago by Sherry.

• A:Answer Hello Sherry, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. Yes, the advertised unlocked Galaxy S24 Ultra is compatible with T-Mobile as well as AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, Ultra Mobile, US Cellular, Verizon, and Google Fi. Feel free to contact us if you think of any other questions you may have. Thank you for being a treasured Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs unlocked phone will the QLink hello network by T-Mobile will work or not ?

Asked 1 year ago by Usmansheikh.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Howdy A, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. Teh advertised unlocked Galaxy S24 Ultra is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. We recommend reaching out to QLink/T-Mobile to inquire if this device will be compatible with them. Let us know if you have any other questions for us by reaching back out. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHey would this work with spectrum?

Asked 1 year ago by Tj.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Hey there Tj, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. Reach out if you think of any other questions. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I trade in my Xfinity mobile phone ? The site only gives option to att Verizon and unlocked.

Asked 1 year ago by Zeroday.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer No

  Answered 1 year ago by Lakhwinders

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Q: QuestionCan this phone be used in The Bahamas?

Asked 1 year ago by Eyes.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Aloha Eyes, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device works well on the 5G, 4G, 4G LTE, and GSM networks. Feel free to reach out to the wireless carrier of your choosing to inquire if this device would have service in your area of travel. Thank you for being a steadfast Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs the Samsung s24 ultra unlocked is it a GSM

Asked 1 year ago by Shaw.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Howdy Shaw, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. Yes, the advertised Galaxy S24 Ultra works well on the GSM network as well as the 5G, 4G, and 4G LTE networks. Let us know if you think of any other questions for us by reaching back out at your leisure. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionI've never bought an unlocked phone so forgive me if this is a silly question. I should be able to use this unlocked phone with my existing Verizon account without having to pay for a plan upgrade? Thanks.

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer One possible issue, if you are currently making payments on a phone as part of a plan or contract youre on. Not sure if theyd let you continue to make payments or make you pay the remaining balance in full. Other than that, shouldnt be an issue. This phone supports physical sim cards and so does verizon, so in that sense, activation shouldnt be an issue. Sim cards (i think) are around $30 if you dont already have one. Verizon may charge an activation fee.

  Answered 1 year ago by crustykeeb

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Q: QuestionHi. Is the Unlocked Samsung - Galaxy S24 Ultra compatible with any or all cell phone providers in Europe? Like A1

Asked 1 year ago by Pantef.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Hi there Pantef, thanks for taking the time to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device also works on the following wireless networks: 5G, 4G, 4G LTE, and GSM. Feel free to contact us if you have any other questions. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I use a physical sim and esim at the same time with this phone?

Asked 1 year ago by Pedro.

• A:Answer Yes you can use both the physical sim and esim in the Galaxy 24 phones. As it does have a dual sim card capability.

  Answered 1 year ago by TravisS

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Q: QuestionHI! Can I connect this Unlocked version to any carriers int the world (talking about Asia)?

Asked 1 year ago by Guest.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Greetings Guest, thank you for finding the unobstructed time out of your schedule to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device works well with the 5G, 4G, 4G LTE, and GSM networks. If you have any other questions for us, feel free to reach back out. Thank you for being a dedicated Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I use this phone with a SIM from Colombia?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Yes, Sim and eSim from Colombia

  Answered 1 year ago by ManuelG

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Q: QuestionDoes anyone know if the unlocked version of this phone that's bought in the US will work in Canada? And anyone know if I can return it if it doesn't? Thanks.

Asked 1 year ago by Hops.

• A:Answer Yeah, Unlocked phone will work In canada

  Answered 1 year ago by HeidiS

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Q: QuestionWill there be a black friday discount on this phone?

Asked 1 year ago by Dima.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Currently $950 best buy for black Friday

  Answered 1 year ago by DixitP

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Q: QuestionThis phone is unlocked may I use for simple mobile

Asked 1 year ago by Mohammed.

• A:Answer Of course!!

  Answered 1 year ago by IsraelVerified Purchase

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Q: QuestionHello - Is the Unlocked Samsung - Galaxy S24 Ultra compatible with any or all cell phone providers in Mexico?

Asked 1 year ago by CaffeineAddict.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Yes

  Answered 1 year ago by KareuT

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Q: QuestionI am struggling trying to set up VISUAL VOICEMAIL. Does it work on an UNLOCKED PHONE from Best Buy?

Asked 1 year ago by CraigR.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet

• A:Answer Helped my mother in law with this a little while back, you have to download your carriers visual voicemail app, then call them to have them activate the visual voicemail since you are not on "their phone."

  Answered 1 year ago by CharlesC

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Q: QuestionIs the pen included in the package?

Asked 1 year ago by Pele.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black

• A:Answer Yes, the pen is included

  Answered 1 year ago by DattaramPVerified Purchase

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Q: QuestionIs this phone US version or global version?

Asked 1 year ago by SaiGon.

• A:Answer Global

  Answered 1 year ago by VikramGVerified Purchase

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