Questions & Answers

Q: QuestionIs this phone compatible with Metro PCS by T-Mobile?

Asked 4 months ago by Katie.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Icyblue

• A:Answer yes

  Answered 1 month ago by SlimSipper

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Q: QuestionIs the phone universally unlocked? Can i connect to a provider outside of the US with a sim card?

Asked 4 months ago by Patri.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer Aloha Patri, thank you for reaching out with your question about the Samsung Galaxy S25. The advertised U.S. version of the unlocked Galaxy S25 is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. We recommend reaching out to the compatible carrier of your choosing to inquire if this device would be functional when outside of the U.S. Feel free to contact Support if you have any other questions. Thank you for being a loyal Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionDoes this device have a speaker phone? How is the quality? Is it compatible with hearing aids?

Asked 4 months ago by MarieH57.

• A:Answer yes

  Answered 1 month ago by SlimSipper

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Q: QuestionDo Samsung Galaxy S25 compatible to Simple Mobile?

Asked 4 months ago by Romy.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer yes

  Answered 1 month ago by SlimSipper

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Q: QuestionThis cell work for T-Mobile?

Asked 4 months ago by MarcialG.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer yes

  Answered 1 month ago by SlimSipper

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Q: QuestionI'm interested in one of your Open-Box Galaxy S25 phones listed online. Does it come with the same 1-year manufacturer warranty as a new S25 phone? If so, did the 1-year start on the day the prior customer bought it or will it start when I buy it?

Asked 5 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Icyblue

• A:Answer yes

  Answered 1 month ago by SlimSipper

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Q: QuestionWhat is the difference between S25 and S25+

Asked 5 months ago by Boogie.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Icyblue

• A:Answer $$

  Answered 1 month ago by SlimSipper

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Q: QuestionDo this phone has any warranty?

Asked 5 months ago by Shania.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer yes

  Answered 1 month ago by SlimSipper

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Q: QuestionIs the screen made of glass or is it plastic? Can scratches be easily fixed?

Asked 5 months ago by Lamar.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer glass

  Answered 1 month ago by SlimSipper

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Q: QuestionIs the S25 capable with the Samsung Sm-R810 watch?

Asked 5 months ago by CKL.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer yes

  Answered 1 month ago by SlimSipper

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Q: QuestionCan i use this unlocked device in the Bangladesh?

Asked 5 months ago by Tanveer.

• A:Answer That is a question for your service carrier.

  Answered 1 month ago by CatLady

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Q: QuestionIs this Brand new unlock mobile?

Asked 5 months ago by Tanveer.

• A:Answer Hello there Tanveer, thanks for asking us your question about the Samsung Galaxy S25. Yes, the advertised Galaxy S25 is a brand-new device that is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions by reaching out to Support. Thanks for choosing Samsung! - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionCan you use wifi calling with Cricket as a carrier?

Asked 5 months ago by Brea.

• A:Answer You'll need to ask Cricket?

  Answered 1 month ago by CatLady

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Q: QuestionI have a Samsung 9 will I just put in the old sim card and text and pictures be there. Or do I need to download? Thanks

Asked 5 months ago by Beth.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer Greetings Beth, thanks for asking us your question about the Samsung Galaxy S25. You'll want to use Samsung's Smart Switch to transfer your data. Check out, "Transfer content with Samsung Smart Switch" if you would like to learn more. Reach back out to Support if you have additional questions for us. Thanks for being a valued Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionWhat are the differences between the unlocked phone and yhe Verizon phone ?

Asked 5 months ago by JodiB.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer With unlocked phones, you choose your carrier. With the Verizon phone, you are locked-in to using Verizon per the terms of the agreement.

  Answered 1 month ago by CatLady

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Q: QuestionIs this phone compatible with Consumer Cellular?

Asked 5 months ago by RKB.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Icyblue

• A:Answer Howdy RKB, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you think of additional questions. Thanks for being a faithful Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: Questioncan i use an e-sim and nano sim on this phone resulting in a dual sim?

Asked 5 months ago by Mik.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer Yes

  Answered 5 months ago by ElizabethKVerified Purchase

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Q: QuestionCan I use a 45W charger with Samsung galaxy S25?

Asked 5 months ago by Iy.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer Hey there Ly, thank you for asking us your question about the Samsung Galaxy S25. Yes, you can use a 45W charger to charge your Galaxy S25, however, the advertised Galaxy S25 supports up to 25W. Feel free to check out, "Wall chargers and charging your Galaxy phone or tablet" if you would like to learn more. Reach out to Support afterward if you would like any further assistance. Thank you for choosing Samsung! - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionWill this phone work with Simple Mobile and can I use my same email

Asked 5 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 128GB (Unlocked) - Navy

• A:Answer Salutations, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. There should be no issue utilizing your valid email address in the future. If you have any other questions or if you would like further assistance, do not hesitate to contact Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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