Questions & Answers

Q: QuestionWhat is the screen size of this Samsung phone?

• A:Answer The screen size of this phone is 6.9 inches.

Q: QuestionWhat type of processor is in this Samsung phone?

• A:Answer This phone is powered by the Qualcomm® Snapdragon® 8 Elite for Galaxy processor.

Q: QuestionDoes this Samsung phone have 5G connectivity?

• A:Answer Yes, this phone supports 5G connectivity.

Q: QuestionWhat operating system does this Samsung phone use?

• A:Answer This phone runs on the Android 15 operating system.

Q: QuestionDoes the S pen store in the phone?

Asked 2 months ago by Shappy.

• A:Answer Hey Shappy, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. The S Pen is stored in its dedicated slot located on the bottom left side of the device, next to the charging port. If you have additional questions for us, do not hesitate to contact Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI can't figure out why my wifi calling refuses to toggle on. Keeps saying Couldn't set up WiFi Calling. Please try again later in settings. I had no issue instill I switched from my Ultra 23 to Ultra 25. How to fix this?

Asked 3 months ago by Simpson.

• A:Answer Howdy Simpson, thank you for asking us your question about the Samsung Galaxy S25 Ultra. To resolve what you've described to be experiencing with your Wi-Fi calling feature, please restart your device, then reset network settings, ensure your Wi-Fi is stable, update your phone's software and carrier settings, and verify with your carrier that your line is provisioned for Wi-Fi calling. If you have any other questions or if you would like any further assistance, please feel free to contact Support at your earliest convenience. Thank you for choosing Samsung! - Debra

  Answered 3 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you offer the exclusivw/ theW ferorecAR&T trade in for the immaculate s24 ultra that comes WI the free or heavily discounted galaxy buds pro 3. I've already been approved for a plan as per samsungs official website just like your warranty b thank you.

Asked 10 months ago by monsteIHS218.

Q: QuestionDoes this phone come with 1 terabyte memory as opposed to 512?

Asked 9 months ago by Bear.

• A:Answer Hello Bear, thanks for asking us your question about the new Samsung Galaxy S25 Ultra. That's a great question! The S25 Ultra offers 3 storage options: 256GB, 512GB, and 1TB. However, the 256GB and 512GB are offered on BestBuy. If you have any other questions for us, do not hesitate to reach out to Support. Thanks for being a dedicated Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
  Helpful (0)Unhelpful (1)ReportAnswer this question