Questions & Answers

Q: QuestionDoes this phone as dual sim

Asked 2 weeks ago by D.

• A:Answer It doesn't have dual sim card slot but you can use the other sim as e-sim

  Answered 1 week ago by MerinM

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Q: QuestionCan I use this phone with metro pcs

Asked 3 weeks ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Howdy, thanks for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to contact Support if you think of any other questions. Thanks for being a steadfast Samsung customer. - Debra

  Answered 3 weeks ago by Samsung

  
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Q: QuestionIs S25 Ultra unlocked compatible with all carriers, such as Spectrum, AT&T, and Verizon, or only with some?

Asked 3 weeks ago by James.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Greetings James, thanks for your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have additional questions or if you would like any further assistance, please do not hesitate to reach out to Support at your leisure. Thank you for being a devoted Samsung customer. - Debra

  Answered 3 weeks ago by Samsung

  
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Q: QuestionSon nuevos o usados

Asked 3 weeks ago by Doctr.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Son nuevos, se entregan sellados

  Answered 1 day ago by Roth2

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Q: QuestionThis phone is compatible with Boost Mobile?

Asked 1 month ago by ElBarto.

• A:Answer Hello Boost, thanks for asking us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionWhat is the warranty with the store?

Asked 1 month ago by Anonymous.

• A:Answer Hey there, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised Galaxy S25 Ultra has a manufacture warranty for manufacturing defects in materials and workmanship. If you have any other questions or if you would like any further assistance, please let us know by contacting Support. Thanks for being a staunch Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIf I buy a Samsung Galaxy S255 Ultra and choose to have Best Buy set it up on Verizon will this require a change of plans or can I add it to my grandfathered plan with Verizon

Asked 1 month ago by phone.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer You just need to get the unlocked one so you can connected with the phone service provider of your choice

  Answered 1 day ago by Roth2

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Q: QuestionCan I use this phone with t mobile carrier?

Asked 1 month ago by Jerry.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Hey there Jerry, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please do not hesitate to contact Support. Thanks for being valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIs it possible to buy this unlocked phone and use it on Cricket?

Asked 1 month ago by Newphone7.

• A:Answer Hello Newphone7, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please reach out to Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 3 weeks ago by Samsung

  
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Q: QuestionCan I add this to my Verizon

Asked 1 month ago by DroneDude.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer You should be able to. As the phone is unlocked you have the ability to choose your carrier. You can always call your branch to verify. Doesn't hurt to double check.

  Answered 1 month ago by Anonymous

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Q: QuestionWill this phone be compatible with straight talk phone service?

Asked 1 month ago by ThatGuy.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Yes it is but you will have to get a SIM card kit for Straight Talk. You can get the kit for around $5.00.

  Answered 2 weeks ago by RodL

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Q: QuestionI would like to ask about the Samsung s25 ultra512gb you have on website. if I choose carrier as a unlocked am I going to have any applications related to any provider, or it's just going to be clear system from Samsung? Best! Thank you! Micheal G

Asked 1 month ago by Michal.

• A:Answer No, there won't be any application; it's a new Samsung unlocked device.

  Answered 3 weeks ago by AbyBVerified Purchase

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Q: QuestionDoes best buy do trade in?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Yes

  Answered 1 week ago by MerinM

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Q: QuestionIs this refurbished?

Asked 1 month ago by maiko.

Q: QuestionCan I use this phone in other countries? Like nepal

Asked 1 month ago by Gam.

• A:Answer Greetings Gam, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. We recommend reaching out to the compatible carrier of your choosing to inquire if this device would be functional with in Nepal. Feel free to contact Support if you have any other questions for us. Thanks for being a valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIs it new or refurbished? The white one

Asked 1 month ago by Lau.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Salutations Lau, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is a new device. If you have any other questions, please feel free to contact Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDo Samsung Galaxy 25 ultra support memory cards

Asked 1 month ago by Brklynkidd1.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Salutations Brklynkidd1, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. No, the Galaxy S25 Series does not offer expandable storage capabilities in the form of a microSD card, however, cloud based storage options are available to keep your content safe. Check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about these options. If you have additional questions, please feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: Questionwhere's this phones made in Korea or Vietnam?

Asked 1 month ago by SAL213.

Q: Questioncan i use an unlocked galaxy ultra with any carrier?

Asked 2 months ago by Convert.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray

• A:Answer Hey there Convert, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have additional questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. Debra

  Answered 2 months ago by Samsung

  
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