Questions & Answers

Q: QuestionThis phone is compatible with Boost Mobile?

Asked 3 months ago by ElBarto.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer Hello Boost, thanks for asking us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionWhat is the warranty with the store?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Hey there, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised Galaxy S25 Ultra has a manufacture warranty for manufacturing defects in materials and workmanship. If you have any other questions or if you would like any further assistance, please let us know by contacting Support. Thanks for being a staunch Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionIf I buy a Samsung Galaxy S255 Ultra and choose to have Best Buy set it up on Verizon will this require a change of plans or can I add it to my grandfathered plan with Verizon

Asked 4 months ago by phone.

• A:Answer You just need to get the unlocked one so you can connected with the phone service provider of your choice

  Answered 3 months ago by Roth2

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Q: QuestionCan I use this phone with t mobile carrier?

Asked 4 months ago by Jerry.

• A:Answer Hey there Jerry, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please do not hesitate to contact Support. Thanks for being valued Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionIs it possible to buy this unlocked phone and use it on Cricket?

Asked 4 months ago by Newphone7.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Hello Newphone7, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please reach out to Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionCan I add this to my Verizon

Asked 4 months ago by DroneDude.

• A:Answer You should be able to. As the phone is unlocked you have the ability to choose your carrier. You can always call your branch to verify. Doesn't hurt to double check.

  Answered 4 months ago by Anonymous

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Q: QuestionWill this phone be compatible with straight talk phone service?

Asked 4 months ago by ThatGuy.

• A:Answer Yes it is but you will have to get a SIM card kit for Straight Talk. You can get the kit for around $5.00.

  Answered 3 months ago by RodL

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Q: QuestionI would like to ask about the Samsung s25 ultra512gb you have on website. if I choose carrier as a unlocked am I going to have any applications related to any provider, or it's just going to be clear system from Samsung? Best! Thank you! Micheal G

Asked 4 months ago by Michal.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer No, there won't be any application; it's a new Samsung unlocked device.

  Answered 3 months ago by AbyBVerified Purchase

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Q: QuestionDoes best buy do trade in?

Asked 4 months ago by Anonymous.

• A:Answer Yes

  Answered 3 months ago by MerinM

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Q: QuestionIs this refurbished?

Asked 4 months ago by maiko.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer No

  Answered 2 months ago by NewJersey

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Q: QuestionCan I use this phone in other countries? Like nepal

Asked 4 months ago by Gam.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer Greetings Gam, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. We recommend reaching out to the compatible carrier of your choosing to inquire if this device would be functional with in Nepal. Feel free to contact Support if you have any other questions for us. Thanks for being a valued Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionIs it new or refurbished? The white one

Asked 4 months ago by Lau.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Salutations Lau, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is a new device. If you have any other questions, please feel free to contact Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionDo Samsung Galaxy 25 ultra support memory cards

Asked 4 months ago by Brklynkidd1.

• A:Answer Salutations Brklynkidd1, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. No, the Galaxy S25 Series does not offer expandable storage capabilities in the form of a microSD card, however, cloud based storage options are available to keep your content safe. Check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about these options. If you have additional questions, please feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: Questionwhere's this phones made in Korea or Vietnam?

Asked 5 months ago by SAL213.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer Korean

  Answered 1 month ago by JoseC

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Q: Questioncan i use an unlocked galaxy ultra with any carrier?

Asked 5 months ago by Convert.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray

• A:Answer Hey there Convert, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have additional questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. Debra

  Answered 5 months ago by Samsung

  
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Q: Questioncan i connect it with cricket

Asked 5 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer Howdy, thanks for asking us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised Galaxy S25 Ultra is compatible with Cricket as well as AT&T, Boost Mobile, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to contact Support if you think of additional questions. Thanks for being a loyal Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionWill Best Buy transfer all data from my old phone to the one I'm purchasing?

Asked 5 months ago by Ron.

• A:Answer Howdy Ron, thanks for asking us your question about the Samsung Galaxy S25 Ultra. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone or tablet. But what kinds of files are compatible? If you're wondering, we have all the information you need about what kind of content you can transfer with Smart Switch by checking out, "Content that can be transferred with Smart Switch." if you have any other questions, please do not hesitate to contact Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionDoes this phone has a phone call/conversation recording features?

Asked 5 months ago by Anonymous.

• A:Answer Howdy, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. Yes, the Galaxy S25 Ultra has a pre-installed call recording feature in the Samsung Phone app. If you have any other questions, please let us know by contacting Support. Thank you for being a devoted Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionDoes this phone compatible with MetroPCS?

Asked 5 months ago by Anonymous.

• A:Answer Good day, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please let us know by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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