Questions & Answers

Q: QuestionHaving a difficult time determining net cost of new Galaxy S25 Ultra and accessories after trade in value of Galaxy S24 Ultra.

Asked 9 months ago by Mark.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

Q: Questionwhy is the z fold 6 not on the trade in list

Asked 9 months ago by Anonymous.

Q: QuestionWhen will this phone be available for pickup

Asked 9 months ago by KOK.

• A:Answer It won't

  Answered 9 months ago by Anonymous

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Q: QuestionDoes it come with warranty

Asked 9 months ago by Warranty.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Yes this device comes with a 1 year manufacturer warranty from Samsung.

  Answered 9 months ago by natec

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Q: QuestionCan BB help with data transfer from old phone to new phone and then prep old phone for trade in?

Asked 9 months ago by Qman.

• A:Answer no there is an app for that

  Answered 9 months ago by Anonymous

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Q: QuestionWhen is the release date?

Asked 9 months ago by Chase.

• A:Answer Hello there Chase, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy S25 Ultra. The S25 Series is scheduled to release on February 7, 2025, however, you can pre-order your device. If you have any other questions for us, do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionI am not receiving notifications from my litter robot app and my roomba app. I have enabled notifications in the app and on my new phone. I have Un and re installed both apps. I did get these notifications in my galaxy 22

Asked 4 months ago by Debogill.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Hello Debbie, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. Please take a moment to check out, "Apps on Samsung phone are not sending notifications" to help resolve what you've described to be experiencing with your notifications. If you have any questions for us or if you would like any further assistance, please let us know by contacting Support. Thank you for choosing Samsung! - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionHow much memory is in the processor

Asked 5 months ago by Maxvoy.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer Salutations Maxvoy, thanks for taking the time out of your busy schedule to ask us your question about the Samsung Galaxy S25 Ultra. The Galaxy S25 Ultra offers the Octa-Core processor with CPU Speeds of 4.47GHz, 3.5GHz. Let us know if you have any other questions by contacting Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionDoes the S25 Ultra have a built in FM tuner?

Asked 7 months ago by Lucas.

• A:Answer Not that I have seen

  Answered 7 months ago by Tower72Verified Purchase

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Q: QuestionWhat comes with the phone ? In the box when i open it . Charger ? Type c USB cord

Asked 7 months ago by Yeah.

• A:Answer Phone, c to c cord

  Answered 7 months ago by AnonymousVerified Purchase

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Q: QuestionI am a T Mobile user. Can I use this on their system?

Asked 9 months ago by Gil1957.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue

• A:Answer T-Mobile lets one use most US sold phones on their network. This Samsung model should have no trouble being used on their network. If you click the 'Show Full Specs' button further down on the page, you can see the carrier compatibility section which includes T-Mobile, among a host of others. Carrier Compatibility: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon Network Connectivity: 5G

  Answered 9 months ago by graph

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Q: Questionif I purchase an unlocked S25 Ultra phone from you, is it supported by my Carrier Xfinity?

Asked 6 months ago by LTM.

• A:Answer Yes if you buy phone unlocked , it will work with any carrier.

  Answered 6 months ago by GamerguyVerified Purchase

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Q: QuestionDoes this phone work in argentina?

Asked 6 months ago by Adrian.

• A:Answer Hi there Adrian, thanks for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: QuestionIs this phone compatible with MetroPCS carrier service

Asked 9 months ago by Egon95.

• A:Answer Hi there Egon95, thanks for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you think of any other questions you may have. Thank you for being a loyal Samsung customer. - Debra

  Answered 8 months ago by Samsung

  
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