Questions & Answers
- Model:
- SM-S938UZSEXAA
- |
- SKU:
- 6612732
Q: QuestionDoes the Galaxy S25 Ultra come with a stylus?
- A:Answer Yes, the Galaxy S25 Ultra includes a stylus.
This question and answer was generated by AI based on customer and product data.Q: QuestionCan I use the Galaxy S25 Ultra for mobile payments?
- A:Answer Yes, the Galaxy S25 Ultra supports Samsung Pay for mobile payments.
This question and answer was generated by AI based on customer and product data.Q: QuestionDoes the Galaxy S25 Ultra support wireless charging?
- A:Answer Yes, the Galaxy S25 Ultra supports wireless charging.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the maximum depth of water resistance for the Galaxy S25 Ultra?
- A:Answer The Galaxy S25 Ultra has a maximum water resistance depth of 5 feet.
This question and answer was generated by AI based on customer and product data.Q: QuestionIt says there is no media card slot? Does that mean you can't add a memory SIMM card for extra storage? It also says there is no headphone jack? So you can only use bluetooth headset with it?
Asked by PeteM.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
- A:Answer Hello PeteM, My answer is specific to the headphone jack part. Nearly all the new mobile phones being sold nowadays do not come with the 3.5mm jack any more. The USB-C charging port has become a sort of universal port nowadays (a) Charging (b) data transfer, and also (c) Audio output. To make it brief, you'll need to buy a USB-C to 3.5mm adapter (called a dongle too) in case you want to use headphones which have the 3.5mm connector. That is, if you do not want to go the Bluetooth way for audio. An additional benefit that this USB-C to 3.5mm dongle may have is, some makes come with a built-in DAC chip to enhance the Audio output. One such example is the Anker dongle in the attached pics. Also, the same dongle can be used with other devices that have USB-C only ports, such as laptops to listen to Audio. These DAC equipped dongles may typically cost under $15 or, even lesser if without the DAC chip. Hope that helps.
Answered by Graph
Q: QuestionIs this phone compatible with T mobile before I buy
Asked by Joe.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
- A:Answer Hello Joe, thank you for asking us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised unlocked Galaxy S25 Ultra is compatible with T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, Ultra Mobile, US Cellular, and Verizon. If you think of any other questions, please do not hesitate to contact Support. Thank you for choosing Samsung! - Debra
Answered by Samsung

Q: QuestionIs the s25 ultra compatible with straight talk
Asked by Jim.
- A:Answer Salutations Jim, thanks for taking the time out of your busy schedule to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions, please do not hesitate to contact Support. Thank you for choosing Samsung! - Debra
Answered by Samsung

Q: QuestionIs this global variant? What is the model no. please?
Asked by Rahib.
- A:Answer Hello Rahib, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is the U.S. version of the device. Its model number is SM-S938UZKEXAA. Feel free to contact Support if you have any other questions for us. Thank you for being a faithful Samsung customer. - Debra
Answered by Samsung

Q: QuestionHello, is this phone compatible with Straight Talk? I use this carrier and am really interested in this phone! Thank you!
Asked by Jewel.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
- A:Answer Howdy Jewel, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Let us know if you have any other questions by contacting Support. Thanks for being a valued Samsung customer. - Debra
Answered by Samsung
Q: QuestionDo you have any veteran discount for a Samsung S25 Ultra?
Asked by Nelson.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
- A:Answer I have not seen a veteran discount on Best Buy. I have only seen the veteran discount if you buy it from the Samsung site.
Answered by JoeM
Q: Questionthis phone came with SIM card ?
Asked by Anonymous.
- A:Answer Aloha, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy S25 Ultra. No, the advertised unlocked Samsung Galaxy S25 Ultra will not include a SIM card when purchased. You will receive your SIM card/eSIM from the compatible carrier of your choosing. Feel free to reach back out if you have additional questions. Thanks for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionWhat do we have to pay
Asked by Clark.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Q: QuestionAre you saying there's no slot for a multimedia card? That means I can't add a memory card for extra storage.
Asked by Mart.
- A:Answer Hello Mart, thank you for asking us your question about the Samsung Galaxy S25 Ultra. Yes, that is correct! The Galaxy S25 Series does not support expandable storage. Check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn about additional storage options. If you have any other questions, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Answered by Samsung
Q: QuestionIs the phone compatible with a international carrier?
Asked by S25u.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
- A:Answer Good day S25u, thanks for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is the U.S. version of this device. It is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. We suggest reaching out to a compatible carrier to inquire if this device would have international service rendered. Let us know if you would like additional assistance by contacting Support. Thank you for being a faithful Samsung customer. - Debra
Answered by Samsung
Q: QuestionIs theSamsung galaxy s25 ultra compatible with spectrum?
Asked by Gunner15.
- A:Answer Greetings Samsungspectrum, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to reach out to Support if you have additional questions for us. Thank you for choosing Samsung! - Debra
Answered by Samsung
Q: QuestionWhat's the manufacturer warranty???
Asked by Tino.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
- A:Answer Hey there Tino, thank you for asking us your question about the Samsung Galaxy S25 Ultra. Samsung provides a 12-month warranty on this device for manufacturing defects in materials and workmanship. If you have additional questions for us or if you would like any further assistance, please let us know by contacting Support. Thank you for choosing Samsung! - Debra
Answered by Samsung
Q: QuestionThe phone come with a plogue charger ?
Asked by Esthere.
- A:Answer Good day Esthere, thanks for asking us your question about the Samsung Galaxy S25 Ultra. Here's what's included in the box when you purchase this device: Quick Start Guide, Galaxy S25 Ultra with S Pen, Charging Cable, and Sim Pin. Let us know if you have additional questions for us by contacting Support. Thanks for being a dedicated Samsung customer. - Debra
Answered by Samsung
Q: QuestionWill the S25 Ultra work with a Verizon PREPAID account?
Asked by Jsjs.
- A:Answer Greetings Jsjs, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Please feel free to reach out to Verizon with your question regarding pre-paid service and/or connectivity. If you have additional questions for us, please feel free to reach out to Support. Thanks for being a devoted Samsung customer. - Debra
Answered by Samsung
Q: QuestionWill this phone sim lock to the 1st carrier I use?
Asked by Venomous.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
- A:Answer No se bloquea y la uso en Colombia y funciona perfectamente
Answered by Documentando
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