Questions & Answers
- Model:
- SM-S938UZSEXAA
- |
- SKU:
- 6612732
Q: QuestionHay en stock?
Asked by Celia.
- A:Answer Howdy Celia, thanks for asking us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised Galaxy S25 Ultra is currently in stock as of today, 7/9/25. If you have any other questions, feel free to reach out to Support. Thank for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionThis pho e is compatible to cricket
Asked by Perle.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
- A:Answer Howdy Perle, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionDoes the phone support 2 lines? Samsung ultra 25?
Asked by simba1.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
- A:Answer Yes
Answered by PiNa
Q: Questionsamsung galaxy s25 ultra titanium black 512 gb varient dual sim or single sim and it is e sim or sim slot
Asked by yogish.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
- A:Answer The Samsung Galaxy S25 Ultra Titanium Black 512GB variant typically supports dual SIM (nano SIM + eSIM) or single SIM (nano SIM + eSIM) depending on the region.
Answered by MohammadA
Q: QuestionIs This Phone Comes with international warenty?
Asked by HRISHI.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
- A:Answer Aloha HRISHI, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy S25 Ultra. No, the advertised U.S. version of the Galaxy S25 Ultra does not typically have an international warranty. Samsung's warranty is generally limited to the country where the product was originally sold. If you have additional questions or if you would like any further assistance, do not hesitate to contact Support. Thanks for choosing Samsung! - Debra
Answered by Samsung

Q: Questionis this brand new?
Asked by Drake.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
- A:Answer Hello Drake, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised Galaxy S25 Ultra is new device being sold. If you have any other questions, please do not hesitate to reach out to Support. Thanks for choosing Samsung! - Debra
Answered by Samsung

Q: QuestionDoes this phone support Consumer Cellular service?
Asked by Fish.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
- A:Answer Hello there Fish, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions, do not hesitate to contact Support. Thanks for being a devoted Samsung customer. - Debra
Answered by Samsung

Q: QuestionYou do tou connect me to a carrier when I havent chosen a plan?
Asked by Beautiful.
- A:Answer Greetings Beautiful, thank you for finding the time out of your bustling day to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions, feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
Answered by Samsung

Q: QuestionCan I use it on Verizon
Asked by Wyo730.
- A:Answer Hello there Wyo730, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy S25 Ultra. Yes, the Galaxy S25 Ultra is compatible with Verizon as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, and US Cellular. Feel free to reach back out if you think of any other questions. Thanks for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionDoes this phone have a storage card slot
Asked by MomA.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
- A:Answer Howdy Ann, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S25 Ultra. No, the Galaxy S25 Series does not offer expandable storage capabilities, however, cloud-based storage options are available like Samsung Cloud. Feel free to check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn more. Let us know if you have additional questions by reaching out to Support. Thanks for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionWill this phone work with Tracfone
Asked by Freestyle.
- A:Answer Hi there Freestyle, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy S25 Ultra. The advertised Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Reach out to Support if you have additional questions. Thanks for being a faithful Samsung customer. - Debra
Answered by Samsung

Q: QuestionIF I BUY THE UNLOCKED SAMSUNG, CAN I USE IT IN MEXICO?
Asked by OMAR.
- A:Answer Hi there Omar, thanks for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised (U.S. version) Galaxy S25 Ultra is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We suggest reaching out to a compatible carrier to inquire if this device would be functional in Mexico. If you have any other questions, feel free to contact Support. Thank you for choosing Samsung! - Debra
Answered by Samsung

Q: QuestionSpecs say Sim 1/esim. Does this mean I can have two sims at the same time as long as one is an esim? Is Sim 1 a nano sim?
Asked by DualSim.
- A:Answer Yes it is a nano sim.
Answered by AileenP
Q: QuestionCan I pick the phone up tomorrow on May~19
Asked by Steve.
- A:Answer If you look on line you can see which stores have the color and storage you want available. This is what my daughter did.
Answered by moma
Q: QuestionI need only unlock phone
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
- A:Answer If you go on the Best Buy site you can see who has the phone unlocked. This is what my daughter did.
Answered by moma
Q: QuestionDoes this version supports the global sim cards?
Asked by SV.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
- A:Answer Yes I’m pretty sure it does . And you can do E sim also
Answered by Gamerguy
Q: QuestionWhat is the phone model? Is SM-S938U1?
Asked by Franek.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
- A:Answer Greetings Franek, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised Galaxy S25 Ultra's model number is SM-S938U1. If you have additional questions, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra
Answered by Samsung

Q: QuestionThis mobile support e-sim in india
Asked by Sri.
- A:Answer Salutations Sri, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Please feel free to reach out to the carrier of your choosing to direct your SIM related question. Thank you for choosing Samsung! - Debra
Answered by Samsung

Q: QuestionDoes it works in Argentina?
Asked by Jorge.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
- A:Answer Good day Jorge, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S25 Ultra. The advertised Unlocked Galaxy S25 Ultra (U.S. version) is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact the compatible wireless of your choosing to inquire if this device would be fully functional while in Argentina. Let us know if you have any other questions by contacting Support. Thank you for being an unwavering Samsung customer. - Debra
Answered by Samsung

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