A:Answer Hi Becky. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab A (2019). I can only think of doing a hard reset if you are already unable to get in on the table.
Hard Rest is a software restore of phones/smartphones/tablets (and other electronic devices) to original system settings. This operation deletes all data, settings, passwords, and applications in the memory device.
Hard Reset operation is most commonly used to repair damaged or malfunctioning equipment or deletion of user data before the sale.
Before you can use Hard Reset, always remember to make copies of your data because the operation is irreversible, and recovering previous data and settings will not be possible.
Perform a factory data reset on your galaxy tablet https://www.samsung.com/us/support/answer/ANS00062842/
Please get in touch with us via one of the following options for further assistance:
1. Customer Care: 1800-SAMSUNG
2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/samsungsupport
4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144320292
Have a great day.
^Charles
