Questions & Answers

Q: QuestionIf not happy with purchase can it be returned to store if purchased online

Asked 8 years ago by Ron.

• A:Answer Yes

  Answered 8 years ago by mj81Verified Purchase

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Q: QuestionIs Microsoft excell included

Asked 8 years ago by Ron.

• A:Answer Yes, Microsoft web versions of Word, Excel, Powerpoint, One Note are all included.

  Answered 8 years ago by cattlebaronVerified Purchase

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Q: QuestionDoes the unit have on onboard touch Keyboard

Asked 8 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab S2 - 9.7" - 32GB - Gold

• A:Answer This tablet has a keyboard that pops up on the screen but I purchased an attachable keyboard to use as well. So far I am very pleased with this purchase!

  Answered 8 years ago by RickVerified Purchase

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Q: QuestionWhat are the model numbers of the Galaxy Tab S2 refresh with the newer chips?

Asked 9 years ago by CFHDavid.

• A:Answer Versions (2016): T813N (Wi-Fi); T819N (3G/LTE) CHIPSET IS: Exynos 5433 - T810, T815, Qualcomm MSM8976 Snapdragon 652 - T813N, T819N CPU IS: Octa-core (4x1.9 GHz & 4x1.3 GHz) - T810, T815, Octa-core (4x1.8 GHz Cortex-A72 & 4x1.4 GHz Cortex-A53) - T813N, T819N

  Answered 8 years ago by datsVerified Purchase

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Q: QuestionDoes the tablet have IR for TV remote?

Asked 9 years ago by Mike.

• A:Answer The Samsung Galaxy Tab S2 does not have an IR blaster for use as a TV remote. The tablet is so darn thin...something had to be shaved off the device to accommodate is svelte size, and I'm guessing the IR capability was one of them.

  Answered 8 years ago by WukkaVerified Purchase

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Q: QuestionWhy does the gold color have a different cpu processor than the same model # in black or white color?

Asked 9 years ago by Guy.

This question was asked about the related product: Samsung - Galaxy Tab S2 - 9.7" - 32GB - Gold

• A:Answer I think because those were 1st gen

  Answered 8 years ago by JayBailzVerified Purchase

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Q: QuestionWill this Tab S2 take my T-mobile SIM card? Also, is there a MicroSD slot to expand memory? Thank you:)

Asked 9 years ago by Heikelyn.

• A:Answer It does have a spot for micro SD you can expand up to 64 GB. But you cant use your T mobile SIM card because its WIFI only it will not connect to a phone carrier.

  Answered 9 years ago by tootsiepop

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Q: QuestionWhat is the best way to clean the screen?

Asked 9 years ago by Doc.

This question was asked about the related product: Samsung - Galaxy Tab S2 - 9.7" - 32GB - Gold

• A:Answer I use lens cleaner with microfiber cloth

  Answered 8 years ago by Boston02116Verified Purchase

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Q: QuestionCan I use this S2 as a 4G verizon device?

Asked 9 years ago by JordanS2buyer.

• A:Answer As far as I know, you would need the version that accepts a Verizon SIM card. ***Example *** Model: SM-T817VZWAVZW (Wi-Fi + 4G LTE Verizon Wireless) Model: SM-T813NZWEXAR (Wi-Fi only)

  Answered 9 years ago by Jus4me

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Q: Questionwhat is the difference between this new model and the old one?

Asked 9 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab S2 - 9.7" - 32GB - Gold

• A:Answer Larger screen which is helpful for movie viewing plus has latest operating system installed.

  Answered 9 years ago by geekgirl

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Q: QuestionWhat's included in the box?

Asked 9 years ago by Jonathan.

This question was asked about the related product: Samsung - Galaxy Tab S2 - 9.7" - 32GB - Gold

• A:Answer It included charger and ear buds as well as some paperwork.

  Answered 8 years ago by Flash49Verified Purchase

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Q: QuestionI am trying to pick a case and not understanding how the screen is 9.7 and the dimension height is 9.3. I like: ProCase Samsung Galaxy Tab S2 9.7 Case - Leather Stand Folio Case Cover for 2015 Galaxy Tab S2 Tablet (9.7 inch, SM-T810 T815). Will it fit?

Asked 9 years ago by Susie.

• A:Answer Normally a screen is measured diagonally. The case may indeed be 9.3 high with a 9.7 inch diagionally measured screen. There are differences in the placement of buttons and cameras on the S2 version and previous tablets. Read the case specifications carefully and look for statements that the case is for an S2. I tried several cases before I found one that I liked. Some ads include a keyboard, but the keyboard may not fit inside the case. Keyboards come in Bluetooth and USB versions. I chose the Bluetooth version. Lots of choices and prices in cases. Read carefully and good luck.

  Answered 9 years ago by RetiredInNC

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Q: QuestionCan this tablet connect to a smartphone hotspot?

Asked 9 years ago by OpaGeorgia.

This question was asked about the related product: Samsung - Galaxy Tab S2 - 9.7" - 32GB - Gold

• A:Answer Yes, it can. Works great

  Answered 8 years ago by AustinSteveVerified Purchase

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Q: QuestionThis comes with an older android OS. Is it upgradeable to the latest or atleast a newer version of android?

Asked 6 years ago by Gamewizard5000.

• A:Answer It is not upgradeable to the latest version but it can be upgraded to a newer version of Android.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHow do I download pictures from my cameras SD memory card?

Asked 6 years ago by Rob.

Q: QuestionApparently this unit ships with Android 6. Can I move up to the current Android 8?

Asked 6 years ago by TropicalMike.

• A:Answer Yes, you can upgrade it with the current Android 8.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs S. Pen supported by s2 tablet ? What accessories go with this?

Asked 6 years ago by Anonymous.

• A:Answer Don't know about software but it only comes with the charger.

  Answered 6 years ago by DeeCeeVerified Purchase

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Q: QuestionMy daughter loves to draw and I would like to know does this tablet contain a drawing app or program. Does it also contain an s pen and if not if I buy one will it be compatible?

Asked 6 years ago by Jo.

• A:Answer No. This is like a big android phone. Limited

  Answered 6 years ago by SusanVerified Purchase

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Q: QuestionIs there a vehicle window mount for Samsung tablets?

Asked 6 years ago by Ed.

• A:Answer RAM mounts

  Answered 6 years ago by JeepguyVerified Purchase

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