A:AnswerI think It depends on usage and charging methods. My first one lasted about 4 years before it needed to have a battery replaced. If I hadn’t tried to do it myself, I’d still be using it.
A:AnswerHi, Alton. The Galaxy Watch3 is water resistant based on 5ATM rating, which means submersion up to 50 meters per ISO standard 22810:2010. Thank you for asking this question. ^Kayla
A:AnswerYes it will connect but has an issue with reconnecting on occasion. You need to have the app open on the iPhone and running in the back ground. Is that makes sense.
A:AnswerHello, PaulV. We would love to look into this further. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
A:AnswerHello, AllyRae246. We apologize for the inconvenience and would love to look into this further. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
A:AnswerTypically in my experience open boxes are either floor models or units some one changed their mind on. It could be something as simple as they didn't like the functionality or it was not completely compatible with their device. I have seen them come complete like new. To being well used. Best buy seems to be one of the better in clearly marking used floor model vs simply bought and returned.
A:AnswerHello. We would love to look into this further. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
A:AnswerNo they do not have a trade in policy. However, if you bought the item from EST BUY and also purchased a warranty or Geek Squad, you can use it to replace or fix the item.
A:AnswerHello there! The Galaxy Watch3 is a water resistant device so it is still able to be damaged by water, which is not covered by the warranty. I have included a link with tips on how to avoid damage. Thank you for taking the time to ask this question. ^Kayla
https://www.samsung.com/us/support/answer/ANS00078031/