Questions & Answers
- Model:
- SM-F711ULVBXAA/SM-F711ULVAXAA
- |
- SKU:
- 6466006
Q: QuestionDoes this phone have a double SIM card slot?
Asked by Pat.
- A:Answer Hi Pat. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy Z Flip3 5G. The device can handle a single nano sim. eSIM is a feature of the provider. User's Manual; Page 21-23 https://downloadcenter.samsung.com/content/UM/202002/20200214193732764/SM-F700F_DS_UM_EU_QQ_Eng_Rev.1.0_200214.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: INSERTGCID Have a great day. ^Charles
Answered by Samsung

Q: QuestionI have an ipad that i think the cable is the sam as my new Samsung Galaxy Z Flip3 5G 128GB. is it the sam and can i use the charger from the ipad to charge the Samsung Galaxy Z Flip3 5G 128GB
Asked by jerry.
This question was asked about the related product: Samsung - Galaxy Z Flip3 5G 128GB (Unlocked) - Green
- A:Answer Hi Jerry. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy Z Flip3 5G.the charger for the IPAD is very different from the charger of Samsung. Here is a link for more details about our chargers. wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144396881 Have a great day. ^C
Answered by Samsung

Q: QuestionCan the Z flip3 5G be used with the PURETALK carrier.
Asked by curious.
This question was asked about the related product: Samsung - Galaxy Z Flip3 5G 128GB (Unlocked) - Cream
- A:Answer Hi There, Thank you for your question and for taking an interest in whether the Puretalk carrier is compatible with the Galaxy Z Flip3 (Unlocked). Unlocked phones by Samsung works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/ Should you need more assistance, you may reach us via the following for immediate support: 1. Customer Care: 1-800-726-7864 2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 3. Facebook Messenger: http://m.me/samsungsupport 4. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144215639 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionI do not see straight talk on the list of compatible carriers, is the phone compatible with straight talk?
Asked by straighttalk.
- A:Answer Hi There, Thank you for raising your query regarding if the Galaxy Z Flip3 (Unlocked) works with Straight Talk. In line with this, unlocked phones by Samsung work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/ You may also check out our website under "Learn about Unlocked phones" for further information: https://www.samsung.com/us/smartphones/galaxy-z-flip3-5g/buy/galaxy-z-flip3-5g-128gb-unlocked-sm-f711uzkbxaa/?modelCode=SM-F711UZKBXAA Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144248664 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionIs the Samsung Galaxy Z Fold3 compatible with late model GM wireless charging pads? I ask because I just purchased this phone and the phone won't charge using the wireless charging pad in my new GM vehicle.
Asked by WMMC.
- A:Answer Hey WMMC, it should definitely be compatible. Quick question though, do you have a ZFlip3 or a ZFold3? If you have a ZFlip3 then it is always best to close the display when you wirelessly charge as it stays on the pad easier. The other thinga you should do is go into the settings in your car and see if the wireless charging pad is turned on, and to also make sure wireless charging is turned on in the settings of your phone. If none of the stuff above works, then to be honest, I would go to a GM dealership and inquire about it.
Answered by Liam
Q: QuestionDoes this phone come with a warranty?
Asked by joz.
- A:Answer Hi Joz, Thank you for reaching out to us and taking an interest in the warranty information of the Galaxy Z Flip3. In line with this, the device's warranty period is one year. Please visit this website under "Standard Limited Warranty" for further information: https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty Also, You may visit this link for more information: https://www.samsung.com/us/support/warranty/?model=N0054901&modelCode=SM-F711UZKBXAA Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144276679 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionIs this phone supported by boost mobile?
Asked by Anonymous.
- A:Answer Hi There, Thank you for bringing this to our attention and raising your query regarding if the Galaxy Z Flip3 (Unlocked) works with Boost Mobile. In line with this, unlocked phones by Samsung work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/ You may also check out our website under "Learn about Unlocked phones" for further information: https://www.samsung.com/us/smartphones/galaxy-z-flip3-5g/buy/galaxy-z-flip3-5g-128gb-att-sm-f711uzkbatt/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144255411 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionCan I use this phone unlocked in Peru???
Asked by Gabriela.
- A:Answer Hey there, Gabriela. If a phone comes unlocked, you have the option of which carrier's service is connected to the device. We would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla
Answered by Samsung

Q: QuestionCan the Samsung Galaxy Z flip3 5G be purchased with the leasing company Best Buy uses?
Asked by shelties4me.
- A:Answer Si. Claro que se puede.
Answered by AzucenaC
Q: QuestionThis phone is advertised at 599 Then it has options to pick unlocked or your carrier If you activate now it’s 599 Activate later 999 All that being said. It will not allow you the sale price for the unlocked version even if you activate today Why?
Asked by Annoyed.
This question was asked about the related product: Samsung - Galaxy Z Flip3 5G 128GB (Unlocked) - Cream
Q: QuestionI have Metro pcs which owned by t-mobile so would I still be eligible for the activation deal?
Asked by Hannah.
- A:Answer Si. Metro es parte de tmobil y normalme te puedes activar telefonos de metro en t mobil y telefonos de tmobil a metro.
Answered by AzucenaC
Q: QuestionAre there 2 SIM card slot in this product?
Asked by Sue.
- A:Answer No, just 1
Answered by Ivette
Q: QuestionDoes this work with carriers worldwide or just carriers in the us?
Asked by John.
- A:Answer Hi John, Thank you for bringing this to our attention and taking an interest regarding if the Galaxy Z Flip3 (Unlocked) works Internationally. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. You may also check out our website under "Learn about Unlocked phones" for further information: https://www.samsung.com/us/smartphones/galaxy-z-flip3-5g/buy/galaxy-z-flip3-5g-128gb-unlocked-sm-f711uzkbxaa/?modelCode=SM-F711UZKBXAA Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144278673 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionWill this phone work with straight talk??
Asked by Tvlg.
- A:Answer Hi Mack1958! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Z Flip3 5G (Unlocked) works with Straight Talk. Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider (Straight Talk) for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144247918 Have a great day. Melardo
Answered by Samsung

Q: Questionwill this come with a wireless charger or do we have to buy that separately?
Asked by Sam1.
- A:Answer Hi Sam1! Thank you for bringing this to our attention, and interested in knowing if the Galaxy Z Flip3 comes with a wireless charger. Unfortunately, it is sold separately, and the accessories included are as follows: 1. Data Cable 2. Ejection Pin For more information, please visit our website under the "What's in the box section": https://www.samsung.com/us/smartphones/galaxy-z-flip3-5g/buy/galaxy-z-flip3-5g-128gb-att-sm-f711uzkbatt/ You may visit our website for the wireless charger: https://www.samsung.com/us/mobile/mobile-accessories/phones/wireless-charger-single-pad-black-ep-p1300tbegus/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144250645 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionDoes it have an exynos chip or snap dragon?
Asked by Enrique.
- A:Answer Snapdragon the exenos chip hasn't yet become widely used across Samsung devices.
Answered by Alex
Q: Questioncan I get it with Hebrew language?
Asked by Anonymous.
- A:Answer Hi There! Thank you for reaching out to us. We appreciate your interest in knowing if you can get the Hebrew language on your Galaxy Z Flip3 5G. You can change the language to Hebrew if it's available. You may use this link for the steps on adding or changing the language on your Galaxy phone: https://www.samsung.com/us/support/answer/ANS00062642/, Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144281829 Have a great day. Melardo
Answered by Samsung

Q: Questioncan I use it in Mexico?
Asked by Anonymous.
- A:Answer Hi There, Thank you for bringing this to our attention. I appreciate your inquiry about whether the Galaxy Z Flip3 (Unlocked) will work in Mexico. In line with this, unlocked phones by Samsung work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144242417 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionIs this compatible with T-Mobile?
Asked by Sharon.
This question was asked about the related product: Samsung - Galaxy Z Flip3 5G 128GB (Unlocked) - Green
- A:Answer Hi Sharon, Thank you for bringing this to our attention. I appreciate your inquiry about whether the Galaxy Z Flip3 (Unlocked) will work with T-Mobile. In line with this, unlocked phones by Samsung work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/ You may also check out our website under "Learn about Unlocked phones" for further information: https://www.samsung.com/us/smartphones/galaxy-z-flip3-5g/buy/galaxy-z-flip3-5g-128gb-unlocked-sm-f711uzgbxaa/?modelCode=SM-F711UZGBXAA Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144247210 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung








