“I have the hw-a650 sound bar and my sound cut out on the rear speakers. Any ideas?”

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• HI Sparky, Please call Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. We will be happy to help with step by step troubleshooting. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions

  Answered by Samsung 1 year ago

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• Check your wired connections between the two speakers to confirm the wires are not pushed in too deep. If they are pushed in too far (ie: insert only the bare wire into the connectors on the speakers) the speakers will not work. If the problem still persists try "pairing" the rear speakers again with the soundbar. My rear speakers and soundbar connected without any problem and I have not experienced any "drop" or "cut-out" as you described.

  Answered by HappyHusband 1 year ago

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