Questions & Answers

Q: QuestionIs this pedestal compatable with washer WF42H5600AP/A2 and dryer DV42H5600EP/A3?

Asked 4 years ago by cnichols.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Platinum

• A:Answer Hello cnichols, Thank you for reaching out and letting us know your inquiry if this pedestal is compatible with the washer WF42H5600AP/A2 and dryer DV42H5600EP/A3. We understand that this information may be essential for you. We're here to help. As per checking, it is compatible with Samsung 27" wide Front Load washers and dryers. You may visit samsungparts.com should you wish to purchase the pedestal. I've also included a video link as a guide on installing the pedestal for your Samsung washing machine and dryer for reference. https://www.youtube.com/watch?v=MVOYfniRpJI For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144322858 -Angelica

  Answered 4 years ago by Samsung

  
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Q: QuestionDo you know when the Platinum will be available?

Asked 4 years ago by Availability.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Platinum

• A:Answer i dont it wasn't available when I wanted I ordered it online and I got it in about a week time I would say to order online and you will get it

  Answered 4 years ago by Diane01Verified Purchase

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Q: QuestionI’m recently handicapped due to major surgery gone wrongam now paralyzed in one of my legs. Will BestBuy deliver & install the Washer Stand? I have a Samsung Frontend. I use a scooter & it’s very hard trying to get my laundry out of the washer. Thank you.

Asked 4 years ago by Wrennie.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Platinum

• A:Answer Dear Valued BestBuy Client, To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry. Thank you, and stay safe! ^Chrystel

  Answered 4 years ago by Samsung

  
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Q: QuestionIs samsung washer pedestal WE357 still in production? Is pedestal WE402NW compatible with washer WF42H5200AW?

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 4 years ago by Pegs

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Q: QuestionHi, Is this compatible with Samsung Dryer DVG45M5500P/A3 and washer UN55HU7200F

Asked 4 years ago by Robert.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Platinum

• A:Answer Thanks so much for asking, Robert! To help with this, I'm providing this link (https://bit.ly/3DTDXTR) to a full list of all models that are compatible with this pedestal. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWill this pedestal work for this Samsung model washer/dryer? WF42H5000AW/A2

Asked 4 years ago by Phil.

• A:Answer Thanks so much for asking, Phil! To help with this, I'm providing this link (https://bit.ly/3nBk2n6) to a full list of models that are compatible with this pedestal. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this model the same as WE357AOC/XAA if not what are my options for a Washer that would be compatible with WE357AOC/XAA Thank you

Asked 4 years ago by Vsys.

• A:Answer We appreciate you asking, Vsys! The pedestal model WE402NV is a slightly different size than the WE357AOC model. Because of this, they are compatible with different model washers and dryers. I do have this link (https://bit.ly/3Hhd6mb) to a full list of models that WE402NV is compatible with. If you'd like to leave another question with your washer's model number, I would be happy to check what pedestals are compatible with it. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionMy old Samsung dryer, model DV218AEW/XAA has a pedestal. Will my new dryer Samsung DVE45T6000W work with the old pedestal? THANKS!,

Asked 4 years ago by SAM.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Ivory

• A:Answer We appreciate you asking, SAM! According to our specifications, the dryer model DVE45T6000W is compatible with the pedestal model WE402NW. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWill they deliver and install on a used set of washer and dryer?

Asked 4 years ago by DV.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Platinum

• A:Answer Dear Valued Best Buy Client, Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Reference Ticket Number: 1144624196 ^Camille

  Answered 4 years ago by Samsung

  
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Q: Questionwill this fit samsung model DV448AEW/XAA

Asked 4 years ago by den.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Ivory

• A:Answer Hi den! I'd like to help with this. I have this link (https://bit.ly/3dXaHzL) that will take you to our compatible products page for this pedestal. There you will be able to see all the models that are compatible with this pedestal. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this fit WF45M5500A and its accompanying dryer DVE45M5500?

Asked 4 years ago by BLADEMAN.

• A:Answer Thanks so much for asking, BLADEMAN! I checked our compatible products page for this pedestal (https://bit.ly/3EUmPh1). The washer model WF45M5500A and dryer model DVE45M5500 are not listed as compatible with this pedestal. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan this be used with LG washer dryer of the same size?

Asked 4 years ago by Waltho.

• A:Answer Thanks so much for asking, Waltho! Currently we are not able to confirm compatibility with non-Samsung products. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionI just received and got it installed by BBy. I think it is missing items. Is it supposed to come with the guide covers for the corners after installation? Thanks

Asked 4 years ago by Covers.

• A:Answer Hi there! According to the user manual for this model (https://bit.ly/3DkHRDE), you are correct that it should come with the guide covers. We would like to help get this corrected for you. Please reach out to us directly with your purchase receipt available. You can reference ticket number 1143941248, and contact us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this compatible with model 6400 washer and dryer?

Asked 4 years ago by James.

• A:Answer Hi James! I'd like to help with this. I have this link (https://bit.ly/3nBk2n6) to our compatible products page for this pedestal. There you will be able to find a list of all washers and dryers currently compatible with this model. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs there a back panel to the unit, or is it open? If there is a back panel, can it be easily removed without compromising the integrity of the unit?

Asked 4 years ago by Jpec07.

• A:Answer Hello, the pedestal does not offer a removable back panel. Here is a link to our website Samsung.com for you to view the pedestal (https://bit.ly/3HTANRS). We thank you for being a Samsung customer. ^Lena

  Answered 4 years ago by Samsung

  
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Q: QuestionDOES THIS PEDESTAL SUPPORT MAYTAG MVWC565W2 & MEDC465HW0?

Asked 4 years ago by BOBCAT.

• A:Answer Thanks so much for asking, BOBCAT! We are not able to confirm compatibility with non-Samsung products. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionis this pedastool compatible with Samsung - 7.4 cu. ft. Smart Electric Dryer with Steam Sanitize+ - Champagne Model:DVE52A5500C/A3SKU:6470421 ? what is the depth measurement of this pedastool?

Asked 4 years ago by Romy.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Champagne

• A:Answer We appreciate you asking, Romy! To help with this, I have this link (https://bit.ly/3xjwsmq) to our full list of models that are compatible with this pedestal. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWill this pedestal fir a kenmore front loading model#796.4128 ?

Asked 4 years ago by Dman.

• A:Answer Thanks so much for asking, Dman! Currently we are not able to confirm compatibility with non-Samsung products. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this fit a Samsung 4.5CuFt Front Load Washer with Smart Care ?

Asked 4 years ago by MsElaineous.

• A:Answer Thanks so much for asking, MsElaineous! To help with this, I am providing this link (https://bit.ly/3nBk2n6) to a full list of all models this pedestal is compatible with. ^Jecca

  Answered 4 years ago by Samsung

  
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