Questions & Answers

Q: Questionwhats the place to download music for a mp3 player I've only done iPod

Asked 4 years ago by mike.

• A:Answer Hi, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.

  Answered 4 years ago by SanDisk Team

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Q: QuestionDoes this have a warranty? For how long?

Asked 4 years ago by ValerieSkye.

• A:Answer Hi, please be informed that this SanDisk Clip Sport Go 32GB MP3 Player is backed by a 2-Year Limited Warranty. You can know more about the same on its product page on our official website by visiting this link: https://shop.westerndigital.com/products/mp3-players/sandisk-clip-sport-go#SDMX30-016G-G46B.

  Answered 4 years ago by SanDisk Team

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Q: Questionwill the Sandisk work on my motorcycle hook up?

Asked 4 years ago by gene.

• A:Answer Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.

  Answered 4 years ago by SanDisk Team

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Q: QuestionMy SanDisk - Clip Sport Go 32mg MP3 player has only 8 songs that I have downloaded and will not except additional tunes why?

Asked 4 years ago by Anonymous.

• A:Answer Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.

  Answered 4 years ago by SanDisk Team

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Q: QuestionThe sandisk clip sport plus has Blue tooth for head phone but will the bluetooth connect to my bluetooth boat stereo

Asked 4 years ago by Harleyboater.

• A:Answer Hi, please be informed that you can connect the SanDisk® Clip Sport Plus MP3 Player to Bluetooth earphones/ headphones or any supported Bluetooth speaker to listen to the music stored in the Clip Sport Plus MP3 Player.

  Answered 4 years ago by SanDisk Team

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Q: Questioncan you download music from You Tube?

Asked 4 years ago by penny.

• A:Answer No, this device cannot connect to the internet in order to download music from YouTube, etc. In order to transfer music files into this MP3 Player, please connect it to a computer and transfer music files stored on your computer to this MP3 Player. If you wish to get help from our support staff for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you.

  Answered 4 years ago by SanDisk Team

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Q: QuestionCan I download music to it via my laptop?

Asked 4 years ago by Greatprinter.

• A:Answer Yes, you can transfer music to the SanDisk® Clip Sport Go MP3 Player using a computer or laptop. Please refer to the user manual of this MP3 Player using the below mentioned link: -- https://downloads.sandisk.com/downloads/um/clipsportgo-um.pdf

  Answered 4 years ago by SanDisk Team

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Q: QuestionCan this play prerecorded flash drives

Asked 4 years ago by Tonyw.

• A:Answer Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.

  Answered 4 years ago by SanDisk Team

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Q: QuestionCan this devise support Pandora or other music on the web? I am looking for a devise that can support on line music and then Bluetooth to a bigger speaker

Asked 4 years ago by OutsideMusic.

This question was asked about the related product: SanDisk - Clip Sport Go 32GB* MP3 Player - Red

• A:Answer Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.

  Answered 4 years ago by SanDisk Team

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Q: QuestionI can download audiobooks to my new sandisk clip to goMP3 player but it says iI need to activate it. I do not know how to do this.

Asked 4 years ago by christine.

• A:Answer In order to activate Audiobooks on the SanDisk® MP3 Players, please refer to the below mentioned link : https://kb.sandisk.com/app/answers/detail/a_id/7944. For further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.

  Answered 4 years ago by SanDisk Team

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Q: QuestionCan I make a playlist with Windows 10 media player and synch it with this devise?

Asked 4 years ago by Anonymous.

• A:Answer Yes, you can create M3U Playlists using Windows Media Player for the SanDisk® Clip Mp3 Players. Please refer to the below mentioned link for the same : -- https://kb.sandisk.com/app/answers/detail/a_id/14337

  Answered 4 years ago by SanDisk Team

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Q: Questiondoes this have fm radio

Asked 4 years ago by Anonymous.

• A:Answer Yes, the SanDisk® Clip Sport Go MP3 Player has a built in FM Radio.

  Answered 4 years ago by SanDisk Team

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Q: QuestionI lost my charger and can't seem to find one to buy separately. Where can I get a replacement charger?

Asked 4 years ago by Annie.

• A:Answer I've always had good luck finding replacement AC chargers at Amazon. I would try them.

  Answered 4 years ago by paulstang68Verified Purchase

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Q: QuestionCan I use a iPad to put music. If not can it be any kind of laptop

Asked 4 years ago by Chris.

This question was asked about the related product: SanDisk - Clip Sport Go 32GB* MP3 Player - Red

• A:Answer No, you'll not be able to transfer music files on the SanDisk® MP3 Players using an iPad.. However, you can transfer files on our MP3 Players using a computer or laptop.

  Answered 4 years ago by SanDisk Team

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Q: QuestionI'm new to the electronic world. Where do you download the music from? I remember my daughter had a Nano and we got the music from iTunes.

Asked 4 years ago by HalloweenQueen75.

• A:Answer Hi, please be informed that you can download music into your MP3 Player by transferring the MP3 files stored in your Mac/ Windows computer using the File Manager of your PC. In order to know how to do the same, please contact Apple Customer Support for a Mac PC or Microsoft Customer Support for a Windows PC.

  Answered 4 years ago by SanDisk Team

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Q: QuestionI have WMA music files on an old computer. Will the SanDisk Clip Sport Go 32GB MP3 Player allow me to put the old WMA files on it? I'm talking about music from an old CD collection that's on my old computer.

Asked 4 years ago by MrHumanPerson.

• A:Answer Yes, the SanDisk® Clip Sport Go MP3 Player supports WMA file format. Please refer to the below mentioned link to know the supported file types on SanDisk® MP3 Players : -- https://kb.sandisk.com/app/answers/detail/a_id/14130

  Answered 4 years ago by SanDisk Team

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Q: QuestionCan you play bi-lateral music on this

Asked 4 years ago by Idahotata.

• A:Answer Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.

  Answered 4 years ago by SanDisk Team

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Q: QuestionCan you stream music from sources such as Tidal ?

Asked 4 years ago by Wanda.

• A:Answer Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.

  Answered 4 years ago by SanDisk Team

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Q: Questionhow do you load music onto this MP3 player?

Asked 4 years ago by dryguy.

• A:Answer Please allow us to inform you that the SanDisk® Clip Sport Go MP3 Player works as plug and play storage device when connected to a computer. However, you may refer to the below mentioned link to know how to transfer music to the SanDisk® MP3 Players: -- https://kb.sandisk.com/app/answers/detail/a_id/21166

  Answered 4 years ago by SanDisk Team

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