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I know this might seem like common sense but make sure that the cable that comes with the drive is plugged in correctly to the USB-A adaptor. The USB-A part has an arrow along with the USB-C part. It can only go one way to fully mate both ends. lf that is not the case, you might have a defective drive. Sandisk have been having issues with these drives. So far, my drive is working ok for the time being.
Sorry, there was a problem. Please try again later.Using a Windows 10 Home on my old HP laptop, I have not yet encountered this problem with a number of these SSD's (knock on wood).
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