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Questions & Answers

Your price for this item is $319.99
Page Showing 21-28 of 28 questions
  • QuestionCan you easily vacuum under beds all the way and does the head swivel to get the edges on the back wall under the bed??

    Asked by Pammy.

    • Answer Yes, this vacuum is designed to reach under beds and other low-clearance furniture. It features Intelli-Sense™ smart sensors that automatically boost brushroll speed when and where you need it most. The DuoClean Detect™ system also senses different floor types and even the direction you're vacuuming, directing powerful suction forward or in reverse. These features help ensure thorough cleaning—even in hard-to-reach areas like under beds.

      Answered by SharkNinja Product Expert

  • QuestionIs this safe to use on hard wood floors? Will the brush scratch the hard wood finish?

    Asked by SusanB.

    • Answer Yes! I use it on hardwood, ceramic tile, and carpeted floors and its safe on all. There is no scratching of the hardwood.

      Answered by TalkingTexas

  • QuestionDoes it come with attachments?

    Asked by G.

    • Answer Yes, it comes with a crevice tool, an upholstery cleaner, and a pet attachment

      Answered by TalkingTexas

  • QuestionWhat is the factory warranty?

    Asked by warranty.

    • Answer The Shark POWERDETECT Ultra-Light Corded Stick Vacuum HZ4002 comes with a limited warranty of 5 years.

      Answered by SharkNinja Product Expert

  • Questiondoes brushroll shut off

    Asked by kgager.

    • Answer The roller will spin slowly in hard floor mode, but it won't come to a complete stop.

      Answered by SharkNinja Product Expert

  • QuestionIs this safe for hardwood floors?

    Asked by Allison479.

    • Answer Yes the vacuum automatically detects when it goes from carpet to hardwood floor or you can manually press button for hardwood floors...it works great and is perfectly safe.

      Answered by Shark

  • QuestionHow well does it clean edges?

    Asked by Nana.

    • Answer The Shark Stick Vacuum is ideal for cleaning edges and tight spaces due to its special floor nozzle designed to allow precise maneuverability and amazing suction performance.

      Answered by SharkNinja Product Expert

  • QuestionIs this vacuum cleaner loud?

    Asked by Anonymous.

    • Answer The vacuum operates at a regular noise level, similar to most standard vacuum cleaners. It’s not unusually loud and is consistent with what you’d expect from a typical upright model.

      Answered by SharkNinja Product Expert