“In removing pad a part of it stuck in place. How best to remove?”

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• We are sorry to hear that this has happened, to better assist you with this we invite you to reach out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  Answered by Shark Support Team 5 years ago

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• Push green button and pad will drop off.

  Answered by Cord 5 years ago

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