A:AnswerHello, we apologize for the inconvenience. To cancel the Bluetooth standby mode, press the ECO button (remote control). The unit will enter the low power consumption mode.
A:AnswerThis is not a direct answer to your question, but I suggest returning it to the retailer you purchased it from. I don’t know if I’ll do that or mail it to the retailer’s corporate HQ with a stink bomb.
A:AnswerHello, please be advised that your soundbar cannot be connected via Bluetooth. The Bluetooth feature allows the pairing of devices such as a smart phone or tablet. We apologize for any inconvenience caused.
A:AnswerHello, we are very sorry to hear that you are having this issue with your unit. We would love to look into this matter for you and help. Please email us at [email protected] and refer to the case number 9513662.
A:AnswerSounds like you need a pre-amp if you want to use a turntable with this unit. Pre-amps can be purchased separately and plug into the line between the unit and turntable.
A:AnswerHello, unfortunately, the unit was not designed to have the clock display all the time. To confirm the time, press the Clock button and the time will appear for about 5 seconds.
A:AnswerHello, we are sorry to hear that you do not have sound on your unit. If you have not already done so, please unplug the unit for 30 seconds then re-plug. If the issue remains, you may contact us at [email protected] with your case number in the subject line. Case number 9509226.
A:AnswerHello, there is no life span on electronics as they alter based on the conditions in which they are used. We recommend reaching out to Best Buy directly for assistance with returning the unit.
A:AnswerAll I can think of is check your wire connections at speakers and the receiver. I guess I got lucky when I got my unit, it all worked. Good luck.
A:AnswerHello, we are sorry for the inconvenience caused. Kindly contact Sharp at [email protected], include the case number 9492110 and a detailed description of the issue so that we can further assist.
A:AnswerHello, we apologize for the inconvenience. This will happen if the unit is not locating any channel. It is suggested that you place the unit close to a window or connect an external antenna. We only have a suggestion for a FM external antenna. The description of this external antenna is 75 coaxial ohms antenna, this can be purchased from any electronics store.
