Questions & Answers

Q: QuestionWhat is the best way to clean the screen on this unit?

Asked 4 years ago by RuSstch.

• A:Answer I use a Swiffer duster for the dust

  Answered 4 years ago by runran

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Q: QuestionI lost the stand legs that it came with since I had it originally wall mounted. Is there a way to order replacements as it won’t be hanging anymore.

Asked 4 years ago by Courtney.

Q: QuestionWhat do I do if the apps such as Netflix, Hulu and Disney+ no longer load on my tv?

Asked 4 years ago by Vasiliki.

Q: QuestionWhat is the warranty,tv don’t have volume

Asked 5 years ago by Anonymous.

Q: Questionwould manufacturer warranty cover the damage caused by accident? if not, could you please provide estimated cost of repairing Sharp 65 TV LC -65LBU591C?

Asked 5 years ago by Anonymous.

• A:Answer I would always suggest getting an extra warranty by BEST BUY. Most manufacturer warranties only cover 1 year of service and are limited to what may have caused the damage.

  Answered 5 years ago by Vicki

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Q: QuestionHello: I have this TV and it just quit turning on it won't come on at all it does say Sharp on the screen. The little light on the front just blinks?

Asked 5 years ago by Red.

• A:Answer I would unplug it for a few minutes to see if it will reset itself. There is also a hard reset on the unit. You need a paper clip or fine point pen to push it the button.

  Answered 4 years ago by DRWSRVerified Purchase

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Q: QuestionIf I connect a 5.1 Vizio soundbar to this TV using HDMI ARC, will I actually get 5.1 sound, or will it be down scaled to 2.0 or 2.1? If it matters, assume I'm watching a Netflix movie (that is streamed with 5.1 sound).

Asked 5 years ago by Soundimprover.

• A:Answer Yes you will get 5.1 experience

  Answered 5 years ago by Firebolt

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Q: QuestionHello, I have a Sharp 50LBU5910 that is just past the warranty and will not show a picture. It's black. I know it's getting power because the blue light at the bottom is on. Can you send me an estimate of what it would cost to fix?

Asked 5 years ago by SharpTV.

Q: QuestionMy sharp roku tv is not connected to the internet and i lost the remote to the tv. Is there any way i can control the tv?

Asked 6 years ago by Pep.

• A:Answer Hello, we understand the difficulties this may be causing you and for this we apologize. Please reach out to us at 855-544-2030 for troubleshooting support.

  Answered 6 years ago by Sharp Advisor

  
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Q: QuestionHow much the replacement screens cost? Mine got cracked

Asked 6 years ago by Yashul12.

• A:Answer Better to just get another TV with what you’ll pay to fix. A lot of good deals out there.

  Answered 5 years ago by Drumdevill

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Q: QuestionWhat's the input latency of this TV?

Asked 6 years ago by Elliott.

• A:Answer Hello, please contact us at 855-544-2030 so that we may assist.

  Answered 6 years ago by Sharp Advisor

  
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Q: Questioncan I plug in a wireless transmitter in the headphone jack and use wireless headphones

Asked 6 years ago by boeboe.

• A:Answer Hello, please contact us at 855-544-2030 so that we can advise you on this.

  Answered 6 years ago by Sharp Advisor

  
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Q: QuestionWhat does ROKU mean ?

Asked 6 years ago by Anonymous.

• A:Answer Hello, kindly reach out to us at 1-855-544-2030 so that we may assist with this.

  Answered 6 years ago by Sharp Advisor

  
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Q: Questionmore than != as

Asked 6 years ago by alysdexia.

• A:Answer For product assistance please contact us at 855-544-2030.

  Answered 6 years ago by Sharp Advisor

  
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Q: QuestionThe Alexa app does not recognize this TV during setup. How do I get it to work with Alexa as advertised?

Asked 6 years ago by Beatboyy.

• A:Answer We are happy to assist you with your inquiry. Please contact us at 1-855-544-2030 so we may assist you.

  Answered 6 years ago by Sharp Advisor

  
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Q: QuestionWhat are my extra speaker options? Does the tv have an amp? Can I just simply plug 2 speakers into the back of the tv?

Asked 6 years ago by Taffaro.

• A:Answer Hello, we would like to advise you. Please contact us at 85-544-2030.

  Answered 6 years ago by Sharp Advisor

  
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Q: QuestionWhat is the Max Watts and Voltage for this device

Asked 6 years ago by Hemu.

• A:Answer Please contact us at 1-855-544-2030 so that we may advise on your inquiry.

  Answered 6 years ago by Sharp Advisor

  
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Q: QuestionCan I connect my Bluetooth

Asked 6 years ago by Mailaniko.

• A:Answer No, you cannot connect a Bluetooth device to this.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWould this TV support 60fps with my playstation?

Asked 6 years ago by NBAFAN25.

• A:Answer Hello, please contact us at 1 855 544 2030 so that we can advise you.

  Answered 6 years ago by Sharp Advisor

  
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