Questions & Answers

Q: QuestionDo the Android TV's support Amazon Prime video with a pre-installed app? If not can you still access Amazon Prime Video through the internet?

Asked 5 years ago by COPO.

• A:Answer yes it does

  Answered 5 years ago by CesarVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI see you can control the power and volume with alexa, but can you do the same with google?

Asked 5 years ago by Noah.

• A:Answer Yes you can!

  Answered 5 years ago by Sankalp

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this TV have Blue Tooth? can I connect a wireless speaker

Asked 5 years ago by Mar.

• A:Answer Yes, this TV has Bluetooth.

  Answered 5 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre you able to keep the sound on while using bluetooth headphones connected so that others in the room can listen to TV audio and I can be connected to my headphones?

Asked 5 years ago by FLMan.

Q: QuestionI’m trying to add external speakers to my Sony Bravia x800g. Please giver the steps I need to take. What type of connectors do I need? I have old speakers that are hard wired with speaker wire. Where can I get the connector?

Asked 5 years ago by Al.

Q: QuestionHow much does this tv weigh?

Asked 5 years ago by Anonymous.

• A:Answer Hello! This TV weighs approximately 46.1 lb/20.9 kg without the stand. With the TV stand, it weighs approximately 48.5 lb (22 kg). -Vincent

  Answered 5 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy fireplace mantel of my new built house measures 10", but the stand is 13" deep. Can I shorten the stand depth by angleing it out more? Eventually I will mount the TV, but for now I want it to sit on top of the fireplace mantel.

Asked 5 years ago by QT.

• A:Answer Hi QT, Unfortunately, the position of the TV stand is fixed and cannot be adjusted. -Sam

  Answered 5 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow is this TV for playing video games?

Asked 5 years ago by Jake.

Q: QuestionBlue tooth enabled ?

Asked 5 years ago by Uj.

• A:Answer Hi Uj, Yes, the X800G supports Bluetooth. Please refer to this link for further details: https://helpguide.sony.net/tv/gusltn1/v1/en-003/04-06_01.html?hl=bluetooth -Sam

  Answered 5 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it support the 2.1 HDMI, or does it still only use the 2.0?

Asked 5 years ago by Chrisvsleon22.

• A:Answer Hi Chrisvsleon22, The XBR-65X800G uses HDMI 2.0. -Sam

  Answered 5 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many watts does this tv use?

Asked 5 years ago by Anonymous.

• A:Answer Hi, it consumes 247 W (IN OPERATION). 0.5 W (IN STANDBY). ~Ralph

  Answered 5 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this Sony Tv have screen mirroring? Or Chromecast

Asked 5 years ago by Sasha1002.

• A:Answer Yes, the TV has both

  Answered 5 years ago by Juni

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat model year is this tv?

Asked 5 years ago by rees93040.

• A:Answer 2019

  Answered 5 years ago by Juni

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you access the web through this TV?

Asked 5 years ago by Timmy2Toes.

• A:Answer Yes

  Answered 5 years ago by Mmmay

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhy would the sound has delayed response to the picture? How to fix this please? I have connected my Sony HT 5.1 to ARC and the sound to picture is delayed, so delayed..

Asked 5 years ago by SonyFan.

• A:Answer Hi SonyFan, We regret to hear about this. Let's isolate the issue by following the troubleshooting steps on this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x800g/articles/00026069 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Bestbuy Username: Model Number: Issue: Telephone Number: Sincerely, Sam

  Answered 5 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use this TV outside US

Asked 5 years ago by J.

• A:Answer Yes you can. I do it. No issues.

  Answered 5 years ago by Seyka

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhy is there two different answers on whether this TV can connect to Bluetooth headphones? What is the correct answer?

Asked 5 years ago by Lee.

• A:Answer Hi Lee, Unfortunately, this TV doesn't support Bluetooth headphones. You may refer to this link for the list of TVs that support this function: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x800g/articles/00159290?model=XBR-65X800G&category=televisions-projectors-lcd-tvs-android- ~Ralph

  Answered 5 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I access Britbox without casting from my laptop?

Asked 5 years ago by Connie.

• A:Answer Yes, just download it through the apps.

  Answered 5 years ago by JoshWVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCould I pair my Sony srs xb40 speakers to this TV?

Asked 5 years ago by zuarich13.

• A:Answer Yes

  Answered 5 years ago by Mmmay

  Helpful (0)Unhelpful (0)ReportAnswer this question