“Why are my apps logging? Live TV looks great. But all our apps. Netflix. HbO max. All lag”

Asked by Dlt0123 4 years ago

1-2 of 2 Answers

Sounds like a internet issue
Answered by Brncrwf 4 years ago
Sorry, there was a problem. Please try again later.
Hello Dlt0123, We are sorry to hear you are having an issue with apps on your new Sony Bravia TV. Please make sure to update the firmware of your TV. The updates improve the general performance of the TV and resolves any possible software-related issues. We also recommend updating the apps. It is possible that the apps are outdated and just need to be updated. If still unresolved, you can follow the troubleshooting steps from this link to further isolate the issue: https://www.sony.com/electronics/support/articles/00108468. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely, Vincent
Answered by SonyListens 4 years ago
Sorry, there was a problem. Please try again later.