“TV stopped working , no picture no sound , maybe a fuse burn out , it is safe it to remove the back and look for it?”
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Hi there, We're sorry to hear that your Sony X85K has stopped working. This is definitely not the experience we want you to have. We do not recommend opening or removing the back of the TV as it may cause personal injury or further damage to the TV. Let's try to resolve this issue by following the troubleshooting steps on the link below: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x85k/articles/00153674 If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, Sam
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