1-1 of 1 Answer
Hi Ruth, We are sorry to hear that you're having this issue. Make sure the unit is connecting to the internet. This article will help us on troubleshooting. Another way to update the firmware is to manually download it here: https://esupport.sony.com/US/p/swu-download.pl?mdl=BDPS6700&upd_id=10837&os_group_id=18. Best regards, Vincent
Sorry, there was a problem. Please try again later.
