Questions & Answers

Name: Sony - Discreet OTC Hearing Aids with replaceable batteries, Self-Fitting CRE-C10 - Black
Brand: Sony
SKU: 6538750
Price: 699.99 USD
Rating: 4.1 (120 reviews)

Sony - Discreet OTC Hearing Aids with replaceable batteries, Self-Fitting CRE-C10 - Black

Model:: CREC10; |
SKU:: 6538750

User rating, 4.1 out of 5 stars with 120 reviews.

Highly rated by customers for:

Show only Answered Questions

Include AI Generated Q&A

Page Showing 41-51 of 51 questions

Ask a Question

QuestionI read that these don't phone calls or media to Androids. Do they stream phone calls and/or media to Apple products?
Asked 3 years ago by Akin.
- Answer No. These are strictly hearing amplifiers. That said, they are the best amplifiers of the 5 I have tried. I have tried two, Jabra and earPod pros, and neither were as good as these Sony aids. I recommend you avoid blue tooth and buds that take calls or stream.
  Answered 3 years ago by jack
  Answer this question
QuestionDo these OTC hearing aids qualify for FSA (flexible spending account) eligibility?
Asked 3 years ago by riverwalker0183.
- Answer Hi riverwalker0183! Please check with your FSA plan to determine eligibility. Make sure to mention these are over-the-counter hearing aids. Regards, Erin
  Answered 3 years ago by SonyListens
  Answer this question
QuestionCan they be turned off to save the battery when not in use?
Asked 3 years ago by Gary28.
- Answer Yes.
  Answered 3 years ago by Jack
  Answer this question
QuestionAre they HSA approved?
Asked 3 years ago by Egg.
- Answer Hi Egg, OTC hearing aids are considered medical devices and may qualify for HSA. Please check with your FSA/HSA plan provider to determine coverage. Make sure to mention these are over-the-counter (OTC) hearing aids. Hope this helps. Erin
  Answered 3 years ago by SonyListens
  Answer this question
QuestionIs it possible to purchase for a single ear? Can the hearing aide work as a single unit or is it essential to wear both aides to function correctly? What happens to the hearing quality and app control functions if a customer uses just one aide?
Asked 3 years ago by HalfToDeaf.
- Answer You have to purchase the pair, but you can use either ear one at a time--I do this mostly.
  Answered 3 years ago by jack
  Answer this question
QuestionCan I use the bluetooth function to listen to music on my phone?
Asked 3 years ago by Yunsta.
- Answer No, they are not bluetooth connected. And, in my opinion, you don't want them to be. I wear one of my sony aids and put my iPod in the other ear for music etc.
  Answered 3 years ago by Anonymous
  Answer this question
QuestionDo the Sony aids play music and answer calls?
Asked 3 years ago by Butch45.
- Answer Not this model, there's the CRE-E10 model which has those features
  Answered 3 years ago by ChicaChicaSlimGabey
  Answer this question
QuestionIs the app for android or is it just for Apple products?
Asked 3 years ago by MesoHoney.
- Answer Hi BruceWee, The Sony Hearing Conrtol app is avaiable for Android OS 10 and higher, and Apple iOS 13 and higher https://www.sony.com/electronics/support/other-products-otc-hearing-aids/cre-c10/articles/00283798 Regards, Erin
  Answered 3 years ago by SonyListens
  Answer this question
QuestionIs purchase of these hearing aid HSA/FSA qualified? I dont see it indicating it..
Asked 3 years ago by Vaksha.
- Answer Yes they are
  Answered 2 years ago by Cloclo
  Answer this question
QuestionWhere can I find wax guards and mic screens (aka windscreens) for the CRE-C10 model? Surprised that neither were mentioned in the user guide, at least from what I saw. The screens will fall off over time if anything like the Silk NX model.
Asked 3 years ago by ChicaChicaSlimGabey.
- Answer I just purchased new vented sleeves on Big River for $15 for a set of 3 pairs.
  Answered 2 years ago by George
  Answer this question
QuestionIs there a return policy for this item?
Asked 3 years ago by Ran22.
- Answer From what I understood from Best Buy return policy , you can return it within 14 days as long it’s in original box and free of any damages.
  Answered 3 years ago by SGho
  Answer this question

Showing 41-51 of 51 questions

Questions & Answers

Sony - Discreet OTC Hearing Aids with replaceable batteries, Self-Fitting CRE-C10 - Black

Q: QuestionI read that these don't phone calls or media to Androids. Do they stream phone calls and/or media to Apple products?

Q: QuestionDo these OTC hearing aids qualify for FSA (flexible spending account) eligibility?

Q: QuestionCan they be turned off to save the battery when not in use?

Q: QuestionAre they HSA approved?

Q: QuestionIs it possible to purchase for a single ear? Can the hearing aide work as a single unit or is it essential to wear both aides to function correctly? What happens to the hearing quality and app control functions if a customer uses just one aide?

Q: QuestionCan I use the bluetooth function to listen to music on my phone?

Q: QuestionDo the Sony aids play music and answer calls?

Q: QuestionIs the app for android or is it just for Apple products?

Q: QuestionIs purchase of these hearing aid HSA/FSA qualified? I dont see it indicating it..

Q: QuestionWhere can I find wax guards and mic screens (aka windscreens) for the CRE-C10 model? Surprised that neither were mentioned in the user guide, at least from what I saw. The screens will fall off over time if anything like the Silk NX model.

Q: QuestionIs there a return policy for this item?

Top-rated Hearing Aids

QuestionI read that these don't phone calls or media to Androids. Do they stream phone calls and/or media to Apple products?

QuestionDo these OTC hearing aids qualify for FSA (flexible spending account) eligibility?

QuestionCan they be turned off to save the battery when not in use?

QuestionAre they HSA approved?

QuestionIs it possible to purchase for a single ear? Can the hearing aide work as a single unit or is it essential to wear both aides to function correctly? What happens to the hearing quality and app control functions if a customer uses just one aide?

QuestionCan I use the bluetooth function to listen to music on my phone?

QuestionDo the Sony aids play music and answer calls?

QuestionIs the app for android or is it just for Apple products?

QuestionIs purchase of these hearing aid HSA/FSA qualified? I dont see it indicating it..

QuestionWhere can I find wax guards and mic screens (aka windscreens) for the CRE-C10 model? Surprised that neither were mentioned in the user guide, at least from what I saw. The screens will fall off over time if anything like the Silk NX model.

QuestionIs there a return policy for this item?