Questions & Answers

Q: Question8/24 means exactly at 12 a.m. and we can buy it? also wondering it's 12 a.m. PST or 12 a.m. EST

Asked 7 years ago by Bo.

Q: QuestionHow soon are you going to start accepting orders for the ps4?

Asked 7 years ago by Packman.

Q: QuestionWhen does this item become available for pre order?

Asked 7 years ago by DCarpenter.

Q: QuestionWill be availble to pickup in store in 08/24 ?

Asked 7 years ago by FabioGRZ.

• A:Answer No, delivery and online only.

  Answered 7 years ago by Tomas

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Q: Questionwho was able to order one???

Asked 7 years ago by dyzfnctional.

• A:Answer I was able to place my order this morning (8/24) at 10:21 PDT.

  Answered 7 years ago by Dave

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Q: QuestionI got it!!! Used the app, saved it to my cart, refreshed a few times at 1:01 and boom! Moved it to my cart, paid with my Best Buy card and got email and text confirmation within a minute or two! LETS GOOOOOO!

Asked 7 years ago by Michael.

• A:Answer Have you gotten the shipment confirmation email with taking number??? I got a notification yesterday (Friday August 24) around 10:30 - 1040 am Mountain time, saying that there was more available. Then tried to order one with the app, and I got a confirmation email and it has been "preparing" science then in purchase history.

  Answered 7 years ago by t0ny

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Q: QuestionDoes it come out at 1am Eastern time?

Asked 7 years ago by Rafamessi97.

• A:Answer 12am eastern

  Answered 7 years ago by Flatbroke

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Q: QuestionWhat time will they be released

Asked 7 years ago by Anonymous.

• A:Answer sold out alread

  Answered 7 years ago by sophie

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Q: QuestionIs it to late to order one?

Asked 7 years ago by JT573.

• A:Answer @Brian They went live on the app at 12:01CST, the website was about 5 minutes behind, but I was able to get 2 from the website, it wasn’t app only.

  Answered 7 years ago by GotFOURTotal

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Q: QuestionHow many will y’all have and will they be available tonight

Asked 7 years ago by Pokemon213.

• A:Answer The us has 10k so they have between 2.5 k and 5 k target and GameStop have some and amazon had some so I’d say 2.5 k for each retailer

  Answered 7 years ago by Iownonegame

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Q: QuestionCan you ship this order to Pakistan? If i pay the shipping fee as well?

Asked 7 years ago by Amram.

• A:Answer This is obviously your first attempt to purchase anything from this store and if you haven't noticed it's region locked, meaning they will not ship to your country for any products. You have to check the region that you live in and see what's going to your area but this Best Buy will not ship to your country . This is a very high in demand item and not only will it be hard for Americans to get it in their own country do you really believe that they will allow people outside the country to also try to buy it. They've already allocated a certain amount to each country and that amount will only be sold to that country . Please stop trying to buy our inventory when it's meant to be allocated for the people that live here and not for someone across the world... Your side of the world already had these released!

  Answered 7 years ago by Ash111

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Q: QuestionHow many units allocated to Canada ? Will sales in Canada only be exclusive to Best Buy only ?

Asked 7 years ago by Robert.

• A:Answer In USA will get 10000 and Mexico 300, so your best numbers to Canada

  Answered 7 years ago by DANTE

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Q: QuestionWhat is the exact time (U.S.) this is being released?

Asked 7 years ago by Seleucus.

• A:Answer After contacting customer service I was informed that Sony agreed upon not releasing the time.

  Answered 7 years ago by John

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Q: QuestionWhat time will the ps4 pro 2tb be available Eastern time

Asked 7 years ago by J.

• A:Answer its already sold out

  Answered 7 years ago by Ameuter

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Q: Questionhow can i get one asap?

Asked 7 years ago by amalu.

• A:Answer when it goes online

  Answered 7 years ago by MarlenP

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Q: QuestionWith Sony officially stating Best Buy as a go to place, any official word if this will be a midnight grab, rumored 8am website grab, instore units? Whats the good word?

Asked 7 years ago by harrisreviews.

• A:Answer This console will available online only. There will be no in-store stock.

  Answered 7 years ago by Ttech214

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Q: QuestionSo let me get this straight if this product won’t be available for preorder, how in the heck are we suppose to know which stores will carry it ? So I’m suppose to just wait at any random store and just hope they have one or two of them ?

Asked 7 years ago by KenE.

• A:Answer according to the reps, this will be sold ONLINE ONLY, so no stores will physically have it in stock.

  Answered 7 years ago by NeONGeneSAr

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Q: QuestionHi! Will this product be available for pre order before the 24th?

Asked 7 years ago by Charlie.

• A:Answer No, it definitely will not.

  Answered 7 years ago by Tomas

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Q: QuestionWhen time can we pre order this

Asked 7 years ago by Jay123.

• A:Answer Can't

  Answered 7 years ago by Sentath

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