My receiver has a tendency to power off a lot and will not stay on when playing music through Bluetooth. Why does it do this and how do I fix it? null

Question

DaveG68 · Accepted Answer

Is it inside a cabinet or standing alone? They generate a lot of heat and space to “breath” and cool down.

SonyListens · Answer

Hi Powersoff,

We'e sorry to hear that. The AV receiver needs a proper ventalation for the unit to work. Ensure the top of the unit has proper ventilation to keep it from overheating. Running the home audio device in a poorly ventilated cabinet can trigger the protection circuit.

To isolate the problem, do the following:
1. Turn off the home audio device, and remove all speaker wires from the back. Then turn the device back on and check if the issue is resolved. If it is still having the same issue, turn off the device again leave it off for at least 30 minutes before turning it on again.

2. Inspect the speaker cords. If a cord is frayed or in contact with another terminal, an error will occur. Fix the connection to prevent a short circuit.

3. Make sure the speaker impedance is within the recommended range. If the impedance is not correct, the speakers will not work properly and may be damaged. If the speakers are within the recommended impedance range, check the connections. If the speakers being used are within the suitable impedance range and they are still not working, there may be a malfunction or some other flaw within the speakers. Test by using a different set of speakers if available.

Hope this helps!
David

“My receiver has a tendency to power off a lot and will not stay on when playing music through Bluetooth. Why does it do this and how do I fix it?”

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