Questions & Answers

Q: QuestionMy headphones fell and the one ear dangles but the unit still works. I need a replacement. Can I just purchase these headphones and will they work on my Sony wireless for TV? Would I need any additional parts or do any configurations?

Asked 5 years ago by Joe.

• A:Answer Hi Joe, It depends on the model of your Sony television. You may find this link helpful. https://www.sony.com/electronics/support/audio-video-headphones/articles/00159290 Regards, David

  Answered 5 years ago by SonyListens

  
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Q: QuestionDoes it work with the MHC-V71

Asked 5 years ago by Anonymous.

Q: QuestionAre headphones compatible with an I phone6?

Asked 5 years ago by Quail.

• A:Answer Yes

  Answered 5 years ago by Terri

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Q: QuestionWill these work with my new I pad air?

Asked 5 years ago by Lindalou.

• A:Answer It should work just fine with any device that is Bluetooth capable. I have no problem getting it to work with my iPad Pro.

  Answered 5 years ago by JW177Verified Purchase

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Q: QuestionAre these headphones compatible with the PS4

Asked 5 years ago by THEBARBARIAN74.

• A:Answer Hi THEBARBARIAN74, thank you so much for your inquiry. Unfortunately, no. This unit is designed for audio devices like music players and smartphones and not intended for PlayStation4. However, we do have headphones that are specifically designed for PlayStation. For more information, please visit https://www.playstation.com/en-us/explore/accessories/audio-and-communication/. Thanks! - Romeo

  Answered 5 years ago by SonyListens

  
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Q: QuestionCan I use these for gaming? More so Playstation 4 type of gaming.

Asked 5 years ago by M.

• A:Answer Hi M, thank you so much for your inquiry. Unfortunately, no. This unit is designed for audio devices like music players and smartphones and not intended for PlayStation4. However, we do have headphones that are specifically designed for PlayStation. For more information, please visit https://www.playstation.com/en-us/explore/accessories/audio-and-communication/. Thanks! - Romeo

  Answered 5 years ago by SonyListens

  
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Q: QuestionDoes come with an aux cord that you can plug into a computer if you don't want to go wireless?

Asked 5 years ago by Gelo.

• A:Answer Hi Gelo, unfortunately, no. The headphones don't support wired connections. You might want to check out this model, WH-CH710N, which supports stereo mini-plug connections https://www.sony.com/electronics/headband-headphones/wh-ch710n/specifications. I hope this helps! - Romeo

  Answered 5 years ago by SonyListens

  
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Q: QuestionWill these (sony-wh-ch510-wireless-on-ear-headphones) work with a desktop that specifies Bluetooth 4.2 M.2 ??

Asked 5 years ago by DefH.

• A:Answer All versions of the Bluetooth standard are backwards compatible with previous versions.

  Answered 5 years ago by djb2

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Q: QuestionCan i answer phone calls and have full conversations with these?

Asked 5 years ago by Drag088.

• A:Answer Hi Drag088, Yes, you can use these headphones for phone calls. See the link for details. https://helpguide.sony.net/mdr/whch510/v1/en/contents/TP0002402918.html?search=microphone Regards, David

  Answered 5 years ago by SonyListens

  
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Q: QuestionWill these work with a PS3?

Asked 5 years ago by Elevatordave.

Q: QuestionI have an Ion Air Cd Pro.. Will this earphone work with this unit? I had problems pairing with my Apple AirPods. I want to listen to my cds through this headphone.

Asked 5 years ago by Santas.

Q: Questionare these headphones compatible with sony STRDH190 receiver directly in bluetooth mode if not can I use a Bluetooth adapter to connect to the phones output I have an adapter that connects the smaller plug to the standard size plug Thanks, Ron

Asked 5 years ago by Ron.

• A:Answer I'd say so

  Answered 5 years ago by Chaz

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Q: QuestionI have a sony reciever from like the mid nineties will this work on it,and if not what headphones would

Asked 5 years ago by noleman.

Q: QuestionWill these work with my Samsung Galaxy?

Asked 5 years ago by Anonymous.

• A:Answer Yes.

  Answered 5 years ago by AnonVerified Purchase

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Q: QuestionAre these headphones adjustable?

Asked 5 years ago by Anthony.

• A:Answer Yes, there is a slide adjuster on each side.

  Answered 5 years ago by DandymanVerified Purchase

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Q: Questionwhat is used to hook up to a tv using the WH-CH510 Wireless On-Ear Headphones

Asked 5 years ago by gerry.

• A:Answer Bluetooth would need to be enabled on the TV if it allows connections from wireless headsets

  Answered 5 years ago by TheITGuy40475Verified Purchase

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Q: QuestionCan I use these for video calls from any app and normal phone calls either in my laptop or iPhone ?

Asked 5 years ago by Lyn.

• A:Answer My daughter only uses it for school, but it's Bluetooth so you should be able to use it for any apps, calls, etc on any device that can pair with it.

  Answered 5 years ago by SandygVerified Purchase

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Q: QuestionWill it connect to my PlayStation controller?

Asked 5 years ago by Logan.

• A:Answer @Logan, thank you so much for your inquiry. Unfortunately, no. This unit is designed for audio devices like music players and smartphones and not intended for PlayStation4. However, we do have headphones that are specifically designed for PlayStation. For more information, please visit https://www.playstation.com/en-us/explore/accessories/audio-and-communication/. Thanks! - Romeo

  Answered 5 years ago by SonyListens

  
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Q: QuestionHi, does it work with Macbook Air? I cant seem to connect this headphone with my macbook.

Asked 5 years ago by Pairing.

• A:Answer @Pairing, We regret to hear you're having an issue connecting your headphones to your Macbook. Let's try to isolate and fix the problem by performing the steps provided on these links https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch510/articles/00008539, https://helpguide.sony.net/mdr/whch510/v1/en/contents/TP0002404809.html. If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: BestBuy Username: Model Number: Issue: Telephone Number: Sincerely, Romeo Sony Social Support

  Answered 5 years ago by SonyListens

  
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