“Why aren’t mine charging, whenever I try to charge them with the cord they came with, they say they’re charging then when I come back 8 hours later, they still say low battery?”
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Hello AidanJackson, Thank you for reaching out to us with your concern. We sincerely regret to hear you are encountering a charging issue with your WH-XB900N. Let's try to isolate and fix the problem by following the troubleshooting steps provided in the articles below: https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050063.html https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050061.html https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb900n/articles/00259799 If this does not help, please email us at [email protected] with the following details so we can best assist you. Name: BestBuy Username: Model Number: Issue: Telephone Number: We value you, and thank you for choosing Sony! Sincerely, Romeo Sony Social Support
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