Questions & Answers

Q: QuestionCan they be used for making and receiving cell phone calls?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue

• A:Answer Yes, the Sony WH-CH720N headphones can be used for making and receiving cell phone calls. They have a built-in microphone and support Bluetooth, so you can pair them with your phone. When you receive a call, you can answer it by pressing the multifunction button on the headphones. Similarly, you can end the call by pressing the same button. The sound quality for calls is clear, and the microphone picks up your voice well.

  Answered 1 year ago by JoybiswasVerified Purchase

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Q: QuestionNeed operating instructions.

Asked 1 year ago by Richard.

• A:Answer Hi Richard, Thank you for reaching out to us. The WHCH720N's Help Guide and Reference guide can be found on this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/manuals Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Regards, Carl

  Answered 1 year ago by SonyListens

  
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Q: QuestionIs it too tight?

Asked 1 year ago by Yani.

This question was asked about the related product: Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue

• A:Answer I don’t think so, when you hold them they are very light but when you have them on they feel very secure and are comfortable!!

  Answered 1 year ago by KaitlynnCVerified Purchase

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Q: QuestionI understand if a Tv supports blue tooth they'll work great. Do I need to switch the audio output on tv to blue tooth eliminating the tv speakers for others to hear while watching tv? I need them to work for a 80 year old man that has a hard time hearing

Asked 1 year ago by Steve.

• A:Answer Hi Steve, Thanks for the question. There is no need to switch audio output when you want to listen to your headphones when watching TV. When you successfully paired your headphones to your TV, the TV speakers will automatically be disabled and the sound will come out from your headphones. The TV speakers will enable when you disconnect your Bluetooth headphones. For more details, kindly visit the link below : https://www.sony.com/electronics/support/articles/00159290 Regards, -Craig

  Answered 1 year ago by SonyListens

  
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Q: QuestionIf I purchased two headphones could both be pared with my Sony TV and both work at the same time?

Asked 1 year ago by Tom.

• A:Answer Hi Tom, Thanks for the question. The WH-CH720 headphones can be paired with a TV that supports Bluetooth audio out (A2DP - Advanced Audio Distribution Profile). However, it is not possible to pair two WH-CH720 headphones simultaneously to a single TV. Most TVs, including Sony models, typically support connecting only one Bluetooth audio device at a time. If you need to use two headphones simultaneously, you might need to look into a Bluetooth transmitter that supports dual audio output. Regards, -Craig

  Answered 1 year ago by SonyListens

  
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Q: QuestionI do woodworking. What is the NRR of these headphones?

Asked 1 year ago by BC11.

• A:Answer Hi BC11, Thank you for the question. Unfortunately, NRR is not listed as part of the product specifications. Please note that while they offer good noise-canceling features, they may not provide the level of hearing protection required in an extremely loud environment. It is recommended to use specialized hearing protection earmuffs that are specifically designed to protect against the high decibel levels that are produced by loud machines. These earmuffs often have a higher Noise Reduction Rating (NRR) and are built to handle your specific needs. Regards, -Craig

  Answered 1 year ago by SonyListens

  
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Q: QuestionWill these work on a commercial airline to watch movies?

Asked 1 year ago by Kimmy.

This question was asked about the related product: Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue

• A:Answer Yes, I just used them for this purpose

  Answered 1 year ago by YourMomVerified Purchase

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Q: Questioncan they be used out doors while doing yard work?

Asked 1 year ago by BadFido.

• A:Answer They could, but they aren’t as snug fitting as other over ear headphones I’ve used.

  Answered 1 year ago by KIRE2631Verified Purchase

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Q: QuestionCan these headphones be used on an airplane to watch movies?

Asked 1 year ago by Cece.

This question was asked about the related product: Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue

• A:Answer Yes, the Sony WH-CH720N headphones can be used on an airplane to watch movies. You can connect them to the in-flight entertainment system using the 3.5mm audio cable (included with the headphones) if the system doesn't support Bluetooth. For Bluetooth-enabled systems, you can connect wirelessly. Keep in mind that you may need to ensure the airplane's entertainment system supports Bluetooth connections, as some still only work with wired connections. If you use the wired option, you won't need to worry about battery life for the headphones during the flight.

  Answered 1 year ago by JoybiswasVerified Purchase

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Q: QuestionIs there a white color for this headphone

Asked 1 year ago by V.

• A:Answer Sony headphones white 720

  Answered 4 months ago by Anonymous

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Q: Questioncan these be used in conference calls and videos?

Asked 1 year ago by stacy.

This question was asked about the related product: Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue

• A:Answer Hi stacy, Thanks for the question! Yes, the WHCH720N headphones can be used in conference and video calls. These headphones are designed to work with Bluetooth devices such as computer, smartphones, etc. that supports the A2DP Bluetooth profiler and Hands-free Profile (HFP)/Headset Profile (HSP) Bluetooth® profiles. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Hope this helps! - Kris

  Answered 1 year ago by SonyListens

  
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Q: QuestionHow small do the fold up? No pics that I can find

Asked 1 year ago by Craig.

• A:Answer Hi Craig, Thanks for the question. The ear cups of these headphones can swivel to lay flat but the headband is not foldable. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Hope this helps! -Craig

  Answered 1 year ago by SonyListens

  
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Q: QuestionI have a neighbor who lives about me who has a disabled child that bangs on the floor at night. Will these head phone block the sound.? Are they comfortable enough to sleep in?

Asked 1 year ago by customer.

• A:Answer If you sleep on your back, they’re probably comfortable to sleep in (I think they’re comfortable enough to sleep with, on my back). On your side… I didn’t find it comfortable but results may vary. I think the padding is comfortable, but maybe you won’t.

  Answered 1 year ago by Mischa

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Q: Question1. Can I use this through Bluetooth with my HP laptop running on windows 11 ? 2. I have just now purchased this - how long should i charge before use ?

Asked 1 year ago by Kapali.

• A:Answer Yes you can

  Answered 1 year ago by KeonaMVerified Purchase

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Q: QuestionThe charge totally went down and now I can't seem to get it to charge .

Asked 1 year ago by Anonymous.

• A:Answer Contact Best Buy Geek squad

  Answered 1 year ago by KIRE2631Verified Purchase

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Q: QuestionI'm looking for an entry-level over-the-ear headphone (non-headset) to use solely for PC gaming at home on a desktop. Will this suffice?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue

• A:Answer Yes this works well.

  Answered 1 year ago by KeonaM

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Q: QuestionMy ancient desktop computer does not have Bluetooth. It sits on the floor beside my desk. How long is the cable with the 3.5 mm plug?

Asked 1 year ago by ThinOnTop.

• A:Answer Hi ThinOnTop, Thank you for your inquiry! The supplied headphone cable is approx. 1.2 m (47.25 in.) and USB Type-C® cable (USB-A to USB-C®) (approx. 20 cm (7.88 in.)) I hope this helps! Regards, Carl

  Answered 1 year ago by SonyListens

  
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Q: QuestionWhat is the frequency range? can You turn off the noise cancelling feature.

Asked 1 year ago by sean.

• A:Answer Hi Sean, Thank you so much for your inquiry! FREQUENCY RESPONSE (BLUETOOTH® COMMUNICATION) 20–20,000 Hz (Sampling frequency 44.1 kHz) Also, yes you can turn off the noise canceling function/Ambient Sound Mode from the “Sony | Headphones Connect” app. I hope this helps! Regards, Carl

  Answered 1 year ago by SonyListens

  
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Q: QuestionI have a newborn and need something like this to work from home .my question is would this headphones prevent the costumer to hear the babe ?.I need something that they unable to hear the babe or anything on my background.

Asked 1 year ago by Rose.

• A:Answer I can still hear ambient sounds with the noise cancelling feature on, but much refuced. You can turn this feature off.

  Answered 1 year ago by KeithG

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