Why can't I get reception? I have charged the headphones and the wire are connected to the back of the television and all I get is a bunch of static.

Question

Dodgerblue · Accepted Answer

Some tv's have a headphone setting, check your audio settings and switch from tv speakers to headphones.....

Zudith · Answer

Have you tried pressing the autotune button on the headset to find the right frequency? Are you sure you have the base plugged into the correct audio output? are you using the cord that came with the unit?
Ours works with no problems - I did have to autotune for first use, but it found the right frequency and has worked ever since.

momshopping · Answer

You may need to push the reset button more than once on the right side of the phones. I have had to do that for the same reason.

burger4 · Answer

There is a small channel switch on the headset. You can change the channel (I think there are 3 different frequencies). Just press the button to change the channel. I had the same problem, changed the channel and VOILA - perfect sound.

Answered by burger4 11 years ago

Brakeman · Answer

If your T.V. has a headphone jack. Turn the volume all the way down. Then plug in to the headphone jack. My headphones will not work when connected to the R.C.A. "audio out jacks" of my audio receiver that's connected to my television.

Answered by Brakeman 11 years ago

SonyListens · Answer

You may refer to the troubleshooting section of the supplied operating instruction manual of refer to the link below.

https://docs.sony.com/release/MDRRF985RK_EN_FR.pdf

“Why can't I get reception? I have charged the headphones and the wire are connected to the back of the television and all I get is a bunch of static.”

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