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Last person may have to unpair. That's what I've had to do even tho I thought it was supposed to be able to handle 2 connections at a time, Hope this helps!
Sorry, there was a problem. Please try again later.Hi BestLizard, We apologize for any inconvenience that you experienced. When you finish playing music with the last device, perform any of the following operations to terminate the BLUETOOTH connection. -Turn off the BLUETOOTH function on the BLUETOOTH device. For details, refer to the operating instructions supplied with the device. -Turn off the BLUETOOTH device. -Turn off the speaker. Please note: The speaker is capable of keeping up to 2 BLUETOOTH devices connected concurrently. When playback starts on one device while music playback is in progress on the other, the speaker switches the audio source from the latter to the former and starts outputting sound from the switched source device. If you're unable to resolve the issue, please contact us. Unfortunately, due to the current Bestbuy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on [Product Type] and from there you'll see different ways to reach us. Regards, Sam
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