A:Answer Thanks for your interest in our products.
We would like to kindly advise against using any third-party cleaning solutions that are not specifically recommended or approved by Tineco.
*These unauthorized cleaning solutions are prone to foam, and a large amount of foam in the water tank may overflow, which could potentially damage the motor, affect the judgment of the sensor, and cause unnecessary damage to your machine.
*Even if some cleaning solutions have no foam, they may have different chemical compositions and be highly corrosive, which could potentially bring risks such as corrosion of pipes.
*Tineco cleaning solutions are specially formulated to be safe and effective for your machine, providing optimal cleaning results without compromising its functionality or longevity.
Our team is here to support you whenever you need it, so please feel free to contact us with any additional questions or concerns.
