1-2 of 2 Answers
It needs to be closer to the spot above where he is in the basement. It is not meant to be right by the router it is meant to be in between the router and the spot you need better signal. Think of it as an invisible extension cord for wifi.
Sorry, there was a problem. Please try again later.If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection. We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/ If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Sorry, there was a problem. Please try again later.
