“I got a replacement TracFone but they didn’t tell me to put the old SIM card in. Should there be two cards in the phone? Can u purchase them?”
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Hi. This is Katrina from TracFone Wireless. We're sorry to know that. There should be a SIM card that came with the phone. Allow us to see what we can do to help you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
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