“For some reason these headsets will not stay paired with my new Xbox Series S Next gen system any solutions? As of now they won't even turn off. Already did a reset power down scenario "system".”
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No, mine won't stay connected either, and I am 5 feet fromthe console. Thisshould be working but the connection WILL NOT HOLD. no I don't need to reset, no I don't need to restart, no I don't need an "update". You need better product.
Sorry, there was a problem. Please try again later.Headset is absolutely garbage. Doesn't connect. Or stay connected. I've had to hard reset everything so many times. I want my money back and yall need to sell better products
Sorry, there was a problem. Please try again later.It's the Xbox series S Bluetooth, it's weak connection. Unlike the PS5 which uses the Bluetooth receiver the Xbox version dosent and gets a signal of 6 feet max anything else and it lags.
Sorry, there was a problem. Please try again later.Please try out the following with your Stealth 600 GEN 2: Press and hold down the Xbox Pairing Button + Mode Button on your headset for 20 seconds. This is a very long press, please make sure that you do not release it early, holding it down too long is better than too short. This should hard reset the headset and may clear up what you are experiencing. After performing these steps, make an attempt at updating the headset via the Audio Hub for Windows or MacOS. Once you've done that, pair the headset to your console again. If you continue to have the same experience; please know that we’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
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