“If my usb plug had been damaged could I get a replacement part or would I need to buy a whole new headset?”
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I assume you mean the dongle (or transmitter), I am not sure with turtle beach but you should be able to, if not I suggest steelseries. You are able to pair with new dongles if Steelseries dongles are damaged.
Sorry, there was a problem. Please try again later.Hello KiKi! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
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