“why won't my mic work? I've tried restarting the xbox,headset, and updating”
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make sure you've sync'd them up: 1. turn on xbox 2. power on headset 3. push sync buttons on: a. headset (round button just beneath "power" - green light on headset starts flashing b. XBOX - front bottom right, below "power" - green light should turn steady on headset
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