“My wonder boom is turning off and losing the connection after 30 seconds. Just started doing this. Any suggestions?”

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• Hi Lynn, You may need to factory reset your Wonderboom 2. Here’s how: Turn on your WONDERBOOM 2. Press and hold the Volume “-” and the Power button together for about 10-15 seconds. You will hear a tone to confirm the reset has completed. The WONDERBOOM 2 will turn off. When you turn it on again, it will be ready to pair. If the problem persists, it could very well be a hardware issuse which could be covered by the Ultimate Ears Limited Hardware Warranty. Here's the information on how to file a warranty claim: https://support.ultimateears.com/en/limited-hardware-warranty/. Hope that this helped and that all is going well. - Richard from Ultimate Ears/Logitech

  Answered by Logitech 4 years ago

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• Did you charge it.

  Answered by Diana 4 years ago

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