“I had no issues transferring my VHS cassettes to my Mac but all of a sudden when i play back the recorded video there is no sound. As I'm taping the audio is fine...any help is appreciated.”
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Our support team would likely need to check this directly with you since it does not represent a known issue. For now, please uninstall the program, then download and reinstall the latest version of the software from the VIDBOX website to test. If the issue remains, please contact our support team.
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