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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 448 reviews

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90%
would recommend
to a friend

Customers are saying

Customers find value in the Video Conversion Suite's ease of use and video conversion capabilities. Many users appreciate its performance and the convenience of USB connectivity. However, some customers have raised concerns about compatibility issues, software stability, price, and resolution options. Overall, the product seems well-received for its core functions, but potential buyers should be aware of the reported limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 448 reviews
  • Pros mentioned:
    Ease of use, Video conversion

    Rated 5 out of 5 stars

    Perfect converter, EVERYTHING needed is included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly! I was able to convert all my VHS tapes to MP4 with no problem at all. ( Windows 10). I also appreciate the different modes, there’s easy mode, and there’s advanced mode.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’m a super hero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great for converting old vhs tapes to a digital mp4 files. The process is easy. Don’t let your memories fade away with time, instead preserve them for future generations to come.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Recording will STOP, not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is frustrating the recording will STOP while the camcorder still running.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Here's To Analog Wishes and Digital Dreams!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device, and the supplied software makes it a breeze to capture video. While the device is very similar to other video capture devices out there. The supplied software makes it easy to save your analog memories. The only MAJOR drawback is that it records all files in MPEG format by default. The only way to get your file to an MP4 format is to use the supplied software to convert it. While this isn't a deal breaker by any means, it just slows the process down a bit. Why can't we just select MP4 to begin with? It's beyond me. Overall, it's a great value!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    VIDBOX - Video Conversion Suite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent program! I had one that was 18 yrs old and the software would not work with windows 11. I used it for 8 & HI 8 video cassettes, VHS tapes, phonograph records and audio cassettes. I have a higher end HP computer (also from Best Buy) with 32 gig of ram and dedicated video card that helped the efficiency of the program. I’m totally impressed with the program!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Thunbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as intended and had clear directions included.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video conversion

    Rated 4 out of 5 stars

    Not bad, not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well for moving old VHS tapes to a digital format. Having used many other methods of video transfer in the past, I needed a quick solution for a tape transfer. This is easy to use, the connections are easy to follow, and the transfers look about as good as they’re going to. It’s VHS, after all. The main downside is that you have to use their software for ingest. You can’t import directly to iMovie or Premiere. The device saves your files as mp4. There are no quality or resolution controls. What you get is what you get. Software has to be downloaded from the company website for Mac - doesn’t come in the box. As most Macs no longer have CD drives, this is no surprise, and not a deal-killer. You do need a serial number from the box in order to use the software however.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video conversion

    Rated 5 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product delivered exactly what I wanted - an easy to use method to transfer my thirty year old VHS tapes to a computer, thumb drive, or DVD. I was able to link my old combination VHS/DVD player to the computer, push the play button, and copy it to the computer. I was also able to edit the transferred footage with standard video editing programs such as Windows Video Editor.

    I would recommend this to a friend
  • Pros mentioned:
    Video conversion

    Rated 5 out of 5 stars

    Something Old to Something New(er)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This probably isn't what this device was intended for, but I used it to record video from a twenty-year old analog underwater camera. The camera signal travels through a cable to a small TV screen (CRT) on the surface. The TV has an RCA VIDEO OUT jack but I didn't have any way to record the signal. I was able to use the VIDBOX to connect to the TV and it converted the live analog signal to digital. I was then able to record the live video directly to my laptop hard drive (Win 7). I can't comment on the editing software because I use Adobe Premier Elements for editing. It was an odd configuration but this little unit did the trick. My son used the video in his high school Marine Biology presentation. I haven't had time to do it yet, but I'm looking forward to using my VIDBOX to convert a batch of old analog videos I recorded nearly thirty years ago. So far, I'm very pleased with my little VIDBOX.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfectly for copying our VCR tapes to the hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video conversion
    Cons mentioned:
    Resolution

    Rated 4 out of 5 stars

    Not many options, but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really easy to setup and connect and it works great to get VHS footage into digital format. My only complaint is that there are no options to change the resolution or more editing options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It works but in a strange way.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to save all our old Films from the childhood days and it works just as it says. but a weird quirk is that while your recording the video, the audio is being recorded from your speakers? i had to play the audio from my laptop speakers while my laptop Microphone records it?? its a little strange as i had to leave my laptop unattended and away from outside noise for 2-3 hours while it was recording. i am glad i bought it as my entire childhood is protected in Digital but its just a weird quirk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works well, but software a bit outdated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well - the only catch is that it is not compatible with newer versions of Mac OS. I had to use an older computer to set up the software. Other than that, it is easy and efficient to use. For camcorders you need to buy an RCA cord and an S-video cord.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works well on older devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware: you may have software issues on newer Windows builds (10). I was unsuccessful in transferring a tape on Windows 10 as the software kept freezing, despite running it in compatibility mode for earlier Windows releases. If you run this on prior Windows releases the software works as intended. I have seen other reviews that say it requires you to use your PC microphone and speakers. This is NOT true. It gives you the option to, but it also gives you the option to use the audio source directly from the video device connected to the converter box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Directions allow for easy operation and gets whatever you need done, done!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works as advertised. Intuitive interface.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been having trouble with other products getting them to work with Mac OS Sequoia when a Best Buy technologist recommended this product. It worked and is intuitive does the job well of converting my old VHS tapes to digital.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb

    Rated 5 out of 5 stars

    Basic and Effective Video Transfers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 5 stars because it does what it is supposed to do, and did so effectively. The audio was pretty well in sync with video. The software is uncomplicated, and the box is bus-powered (no AC adapter needed). I used it with my High Sierra iMac with good results. Accepts S-video and composite inputs (not HDMI). A file copied to a USB drive worked well in a Samsung recent model Blu-ray player. Make sure you've got the "NW07" version if you're installing on Mac. Both PC and Mac versions are in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video conversion

    Rated 5 out of 5 stars

    Happy To Have Found This

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at so many videos only about converters, I was so overwhelmed with the amount of steps needed just to transfer a video! I was a Best Buy looking for a cable and the sales rep brought me this instead. I decided to give it a try and I'm so glad I did! Transfer a total of 48 home videos from Hi8 to Digital and was able to share copies with my family. Love this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product – I am not very tech savvy, but it was easy to use with exceptional customer service. I had to call several times and the representative, Justin, walked me through adding the drivers and explaining the different cords I needed to use for the VCR and my camcorder. I’m so excited. I’ve told several people about it and plan to share it with friends so they can convert their family videos as well. I only wish there was an opportunity to pause the recording instead of stopping it each time. If I can use it, anyone can!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Video Conversion Suite!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has exceeded my expectations! It’s compatible with PC and Mac!!! I’ve actually used both versions on my computers! Truly a “Best Buy”!

    I would recommend this to a friend
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