“I bought this to convert a VHS to a digital file.I know how to hook up rca cables, but the image would not show up from the vhs to preview or not even when I had transferred the video to a minidv tape& hook up the camera to the vidbox.Can I get my $ back”

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• Did you download the software, install it and open the program?

  Answered by AlPal 7 years ago

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• We are sorry to hear that the product is not working correctly for you. Please contact VIDBOX Customer Care directly for assistance with troubleshooting and determining refund eligibility. You can find our contact details on our website.

  Answered by VIDBOX Customer Care 2 years ago

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