“Purchased VIZIO 50" Class LED V-Series 2160p Smart 4K UHD TV from Best Buy on 11/30/2019. After less than a month of use (set up and started using 12/9/2019) the TV will not turn on. Tried unplugging/plugging back in again & manual power - nothing works.”

Asked by VLB208 5 years ago

1-2 of 2 Answers

Since I purchased the Best Buy Geek Squad warranty on this TV, I set up an appt for service on this TV. The Geek Squad technician confirmed that the Power Supply on this TV is dead (power going to it / no power coming out of it). I would have to wait a week for a new part to be ordered and then reschedule appt for install, or since I am still within the return period on this TV I can return it. I am choosing to return it and purchase a different brand of TV.
Answered by Val2 5 years ago
Sorry, there was a problem. Please try again later.
Please reach out to our customer support at 877-878-4946 for assistance.
Answered by VIZIO 5 years ago
Sorry, there was a problem. Please try again later.