A:AnswerJudy - We apologize but we are unable to answer inquiries on a Panasonic unit. Please contact the phone manufacturer. Thank you for your interest! ~VTech Support
A:AnswerJoe - Please contact our support team for assistance in getting a replacement battery. Our Consumer Sales and Service Center is open between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511.
Thank you,
-VTech Support