“It leaks no matter what I put a new filter in and it leaks. I shut the valve off and installed the new filter. I then ran about 4-5 gallons of water to make sure the lines were clear. About 20 mins later, I notice it was dripping from the front of the filter where you lock/unlock it. Please help!! How do I get it to stop leaking/dripping???”
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Hello Krumm81, Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with your water filter as it leaks and the water is dripping from the front of your filter. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001852/ to guide you on the issue. Just click on "Leaks from the refrigerator's water filter" as it has the step by step instructions on what to do to resolve the issue. You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator. I also recommend you check on this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ if your water is dripping from the dispenser. I suggest you watch the video on this link https://www.youtube.com/watch?v=uU6XADBosVo on how to prevent and stop water leaks from your refrigerator. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144271839. -Noraina
Sorry, there was a problem. Please try again later.Spend about $400 and have the entire filter housing replaced by a Samsung Tech. I hope your refrigerator is still under warranty. The Replacement filters sold at Best Buy are not the same as the Original (OEM) filter. That being said, using the replacement filter damages the filter receptacle on the refrigerator, which leads directly to the dripping. To immediately stop the drip, just remove the filter. The bypass system will still allow the water to go to the water dispenser and the ice makers.
Sorry, there was a problem. Please try again later.According to the manual drips are normal when installing / replacing. It may be air pressure preventing the filter from locking correctly. I waited 12-24 hours (norm for Samsung) before installing second time and with only a few drips. It may also be a bad filter. Call or Chat with a Samsung tech they are very helpful and will send instructions and diagrams while waiting online for you to attempt to correct issue.
Sorry, there was a problem. Please try again later.I'm sorry to hear you're having an issue with your refrigerator and filter. I would suggest calling either 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to help determine whether service will be necessary in this instance. Thank you, Ms. Samsung
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