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Hi Kim, Thank you for reaching out and we hope you are in good health. We are glad that you have replaced your water filter, as water filters are essential for good health, and who doesn't want clean water, right? We are saddened to learn that by replacing your water filter, your ice maker isn't working as intended. There are things that you can take. I have shared several links below that will resolve your concerns with the ice maker. https://www.samsung.com/us/support/answer/ANS00060149/ https://www.youtube.com/watch?v=heJu7r3JqNc https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144292121 Leo
Sorry, there was a problem. Please try again later.Try resetting the ice maker
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