“I know it's kind of late notice because this hard drive it's on sale at Best buy only today. But I heard that the easystore hard drives may be refurbished drives in these models. Is there any truth to that? Thank you”
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Hi Mjk, Please know we ship the all new drives with warranty. Please refer to the link given below to check the warranty on your purchased products. https://support-en.wd.com/app/warrantystatus Need Help? Please see our "'Contact Us" page for information.
Sorry, there was a problem. Please try again later.I repair computers and when i buy external drives like this one i do a diagnostic performance and it doesn’t show any signs that the disk itself has been altered, WD uses brand new drives unless it clearly is saying refurbish on the sales tag, but i have never came across one and i buy disk in large quantities
Sorry, there was a problem. Please try again later.I bought two of these 14 TB drives 2 weeks ago from BB and the minute i opened one of them up, it smelled like strong cigarettes smoke. The other did not have such a strong smell/odor, but it was not as bad as the first one. When i attached the one that smelled bad, it ran through its loud dribbling noises at the beginning, then ticking sounds. Once i copied over about 1 TB of files to the new drive, it took me forever to open up the files within the folders. I had about 400 folders and each contained about 10 music files. As soon as i opened the folder, it show the files for a brief 1-2 secs, then all the files would disappear like it was refreshing...then each file would slowly come back til they all show up again.It took me forever to go into each folders. .I ran the diagnostics using their utility tools and the extended check one barely moved...3 hrs and still stayed at 10%. Even though the WD Dashboard is telling me that the drive health is good, i still think the unit sounds like its gonna die any second. Will see what WD support says. I also bought some mini Easystore 5TB drives and i have no issues with either of them...just these ones that involve power..
Sorry, there was a problem. Please try again later.I can’t answer this question for all Easystore drives, but 12 TB drives just haven’t been around long enough for there to be very many refurbished mechanisms available. You normally don’t start seeing a lot of refurbished drives until significantly larger drives become available in large production quantities and server farms start reaching planned end-of-life for their older servers, usually after four to six years.
Sorry, there was a problem. Please try again later.You can not sell a refurbished device without stating that it is refurbished. To double check if the drive is refurbished, check to see what the warranty for the device is. A refurbished drive normally has a shorter warranty than a new drive.
Sorry, there was a problem. Please try again later.I'm not sure because I haven't set mine up yet but it had better not be "Refurbished". I don't do "Refurbished", on anything.
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