A:AnswerThank you for sharing your insights with us, Ctumm. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
A:AnswerHello Bill! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
A:AnswerYes they will come out and install all of their appliance.we didn’t have a over the stove microwave so don’t know about this but for a additional fee they will take away old other appliances
A:AnswerHello Prue, please feel free to view the link for more information on the Installation Instructions for this model. https://bit.ly/3uOhi8L We hope this helps.
A:AnswerHi Stevo, this Microwave has 1000 Watts Cooking Power. Here is the link to the full specifications sheet for this model in case you need any other information: https://bit.ly/3HmOOHm We hope this helps!
A:AnswerHi Sean, the control features listed for this model are as follows: Add 30 Seconds, Control Lock, Cook Power, Cook Time, Cook/Start,Defrost, End of Cycle Signal, Off/Cancel. Pizza, Popcorn, Potato, Reheat, Soften/Melt, Timer. Here is the link to the specifications for this unit: https://bit.ly/3xoExqo If you still have questions after looking at those, please don't hesitate to reach out to us directly at Whirlpool 866-698-2538 M-F 8 AM to 6 PM ET for further assistance.
A:AnswerHello Donna, the dimensions of this microwave WMH31017HZ are Depth 15 9/16", Height 17 1/8", Width 29 15/16", and Depth With Door Open 90 Degree 39 3/8". We hope this helps.
A:AnswerHi! The first thing we need to do is make sure that your unit had all of the included parts. You can find that information, by going to the "Installation guide" linked here: https://bit.ly/3BjEg7Z and look at page 2 for the included parts. If, after looking at that you still have concerns, please don't hesitate to reach out to us for direct assistance at Whirlpool 866-698-2538 M-F 8 AM to 6 PM ET. We hope this helps.
A:AnswerHello Rachel, to verify that the appliance will fit properly in the opening you have we would recommend reviewing the installation instructions of the appliance. We hope this helps.
A:AnswerHello MrsKu, Grease filters are on the underside of microwave oven. Clean monthly. The charcoal filter is behind the vent grille at the top front of the microwave oven. The charcoal filter cannot be cleaned and should be replaced about every 6 months. We hope this helps.
A:AnswerHello Anne. This Whirlpool® Microwave can be mounted above gas or electric cooking products. Please visit https://bit.ly/3FeoIFW for more information. There is a Trim Kit available and the part number is 8171339.
